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- Tasks: Engage with communities to promote diabetic eye screening and gather patient feedback.
- Company: Join InHealth, the UK's largest provider of diagnostic healthcare solutions.
- Benefits: Part-time role with flexible hours, competitive salary, and a supportive team environment.
- Why this job: Make a real difference in healthcare while working creatively with diverse communities.
- Qualifications: Customer service experience, social media skills, and a passion for community engagement.
- Other info: Opportunity for hybrid working and travel across Wakefield and Leeds.
The predicted salary is between 24800 - 24800 £ per year.
Location: Wakefield
Salary: £24,523 FTE - the pro rata salary is £9,809.20 for 15 hrs per week.
Please note, this is a part‑time role, working 15hrs per week.
Do you want to make a difference to service users for your local Diabetic Eye Screening Programme? Would you like to be a part of a friendly, patient driven, supportive team? Are you creative, highly motivated, have great communication skills, good with people and enjoy a new challenge? Then we’d love to hear from you.
Main duties of the job:- Improving the knowledge of the importance of diabetic eye screening within the programme communities.
- With a specific focus on underserved communities or seldom heard groups, including those with learning disabilities, patients within areas of greater deprivation and non‑responders, work with the Stakeholder and Quality Assurance Manager in the implementation of appropriate consultation activities.
- Undertake, analyse and report on patient satisfaction feedback and other experience surveys.
- Obtain patient, user/carer and professional intelligence and insight through effective patient, carer and professional engagement including through the implementation of Patient, Partner, Stakeholder, User forums and patient engagement structures/formative relationships.
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people‑focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to be the preferred provider of high‑quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patients from 1,000 locations by 2025.
Job responsibilities:The role is for 15 hours per week. The working pattern is negotiable and can include hybrid working; however, flexibility in weekly working pattern is key to this role, and may include occasional evenings and weekends, and location as required. Applicants would be expected to travel across the Wakefield and Leeds area to engage with stakeholders and attend events.
Experience and qualifications:- Experience in working in a customer‑focused environment.
- Social Media creativeness and Engagement with service users.
- Awareness of general and cultural issues as they relate to underserved communities and seldom heard groups.
- Experience attending events and conducting presentations.
- Experience engaging with support groups for patients would be beneficial.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administration & Engagement Officer in Wakefield employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration & Engagement Officer in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Diabetic Eye Screening Programme. Attend local events or online webinars to meet potential colleagues and learn more about the role.
✨Tip Number 2
Show off your communication skills! When you get the chance, engage in conversations that highlight your creativity and passion for patient care. Remember, it’s all about making connections and leaving a lasting impression.
✨Tip Number 3
Be flexible and adaptable! Since this role requires occasional evenings and weekends, demonstrate your willingness to adjust your schedule. This shows you're committed and ready to go the extra mile for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Administration & Engagement Officer in Wakefield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration & Engagement Officer role. Highlight your experience in customer-focused environments and any relevant skills that match the job description. We want to see how you can make a difference!
Show Off Your Communication Skills: Since this role involves engaging with various stakeholders, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Highlight Your Creativity: We’re looking for someone who can think outside the box! If you have experience with social media engagement or creative projects, make sure to showcase these in your application. Let us know how you can bring fresh ideas to our team.
Apply Through Our Website: To ensure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Inhealth Group
✨Know Your Audience
Before the interview, research InHealth and their mission. Understand their focus on underserved communities and how your skills can contribute to improving diabetic eye screening. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
As an Administration & Engagement Officer, strong communication is key. Prepare examples of how you've effectively engaged with diverse groups or presented information in a clear and engaging way. This will demonstrate your ability to connect with patients and stakeholders.
✨Be Ready for Flexibility Questions
Since the role requires flexibility in working hours and locations, be prepared to discuss your availability and willingness to adapt. Think of specific instances where you've successfully managed changing schedules or worked outside of typical hours.
✨Highlight Your Creativity
In this role, creativity is essential for engaging with service users. Come prepared with ideas on how you could use social media or other platforms to raise awareness about diabetic eye screening. This will show that you’re proactive and ready to bring fresh thinking to the team.