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- Tasks: Welcome and assist patients, manage their journey through the MRI department.
- Company: InHealth, the UK's largest provider of diagnostic healthcare solutions.
- Benefits: Flexible shifts, competitive pay, and opportunities for professional development.
- Other info: Join a dynamic team dedicated to high-quality patient satisfaction.
- Why this job: Make a real difference in patient care while gaining valuable healthcare experience.
- Qualifications: Empathy, strong communication skills, and a passion for customer service.
The predicted salary is between 29970 - 36483 £ per year.
Hours - Monday to Sunday, 4x9 hour shifts on rotating schedule.
Location - Frimley Park.
Main Duties:
- Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure.
- Escorting patients to and from the clinical area as required, explaining the procedure fully and ensuring any questions or concerns are managed professionally.
- Completing the patient’s pre-scan data protection/consent form and health and safety questionnaire (where applicable).
- Assessing and monitoring the patient’s condition after the procedure, ensuring any changes are reported to the relevant staff immediately.
- Ensuring patient and customer focus is central to the success of the MRI department by delivering a high level of patient care throughout.
- Accurately entering all relevant patient data into the patient management system.
- Managing administrative tasks within the unit, including dealing with telephone, direct and face-to-face enquiries.
- Booking clinically validated appointments on the internal system.
- Ensuring all payments are invoiced promptly and accurately.
Requirements:
- An empathetic and caring approach.
- A passion for delivering the highest level of customer service.
- A good understanding of health and safety and infection control.
- Ability to work independently and as part of a multi-skilled team.
- Flexibility in working patterns to fulfil site requirements.
- Excellent written and verbal communication skills, with a capability to present information logically and efficiently.
- Strong administration skills with an ability to pick up new systems quickly.
- The passion to attend courses to enhance knowledge and skills for the role required.
Experience:
- Experience in a similar healthcare role, delivering hands-on patient care, or a passion to learn and work in a busy healthcare environment after working in a customer-focused environment.
- Proficient administration skills, such as experience using Microsoft Packages.
- Experience working in a fast-paced environment.
Qualifications: Please see Job Advert.
Additional Criteria: Please see Job Advert.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Clinical Assistant Administrator in Surrey employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Assistant Administrator in Surrey
✨Tip Number 1
Get to know the company! Research InHealth and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Clinical Assistant Administrator, you'll need to interact with patients and staff regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any questions or concerns professionally.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the InHealth team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Clinical Assistant Administrator in Surrey
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your empathetic and caring nature shine through. We want to see how you connect with patients and ensure their comfort, so share any relevant experiences that highlight your customer service skills.
Be Clear and Concise: Make sure your written application is easy to read and straight to the point. Use clear language and structure your information logically, as this reflects your strong communication skills, which are essential for the Clinical Assistant Administrator role.
Highlight Your Admin Skills: Don’t forget to showcase your administration skills! Mention any experience you have with patient management systems or Microsoft packages, as we need someone who can pick up new systems quickly and manage tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Inhealth Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Assistant Administrator. Familiarise yourself with patient care protocols, data protection regulations, and the specific administrative tasks mentioned in the job description. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
Since this role requires a caring approach, be prepared to share examples from your past experiences where you've provided excellent customer service or supported patients. Highlighting your ability to manage concerns and communicate effectively will show that you’re a great fit for the team.
✨Demonstrate Flexibility
The job involves working on a rotating schedule, so it’s important to express your willingness to adapt. Share any previous experiences where you’ve successfully managed changing work patterns or handled unexpected situations. This will reassure them that you can thrive in a dynamic environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.