At a Glance
- Tasks: Join our Failsafe team to ensure smooth patient pathways and support diabetic eye screening.
- Company: InHealth, the UK's largest specialist provider of diagnostic and healthcare solutions.
- Benefits: 25 days annual leave, discounts, pension scheme, and fantastic learning opportunities.
- Other info: Flexible working patterns and a focus on personal and professional growth.
- Why this job: Make a real difference in healthcare while growing your career in a supportive environment.
- Qualifications: GCSE or equivalent, experience in patient care, and strong communication skills.
The predicted salary is between 24852 - 24852 £ per year.
Location: Rugby or Worcester - the role supports our Arden, Herefordshire and Worcestershire Diabetic Eye Screening Programme.
Salary: £24,852.66 - this is a full-time role, working 37.5 hrs per week.
InHealth is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients.
What you will do: You will be joining our Failsafe team, in addition to usual care which includes appointing, examination/treatment and discharge, our failsafe team ensure that if something goes wrong in the patient’s pathway, administrative processes are in place and actioned to identify any errors in procedures.
What you are responsible for:
- Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy.
- Supporting the booking of appointments for the patient based on their referral type in line with national set timelines.
- Ensuring patients on discharge are referred back into the programme within the correct pathway and patient’s GP has been informed.
- Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme.
- Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually.
- Reviewing and responding to individual queries & data capture.
We are looking for someone who is:
- Educated to GCSE or equivalent qualifications and/or training/experience in Patient Care.
- Experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively.
- Comfortable with audits and reporting.
- A good listener with excellent verbal and written communication skills.
- Aware of the importance of patient confidentiality and data protection.
- Able to maintain and ensure observation of robust internal quality assurance measures to meet national standards.
- Flexible in weekly working patterns and locations as required.
- A team player who is supportive, reliable and trustworthy.
- Approachable, dedicated and hardworking.
- A people person – someone who enjoys working alongside and helping others.
- Calm and focused in challenging situations.
- Great at organising things and able to prioritise their workload.
- Good at attention to detail.
- Able to work well within set procedures.
You should apply if you have experience:
- Previous experience in an administrative role.
- A passion for healthcare.
What's in it for you:
- 25 days annual leave (plus bank holidays).
- Generous company contribution pension scheme.
- Fantastic learning and development opportunities.
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme.
- Monthly award programme and online peer-to-peer recognition.
- Refer a friend bonus.
- Discounts on InHealth’s healthcare services.
- Smart tech, Cycle to Work and thousands of discounts and cashback options.
- Paid-for professional memberships and more!
Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.
About us: InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year. Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities. InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them. New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.
Administrator in Rugby employer: Inhealth Group
InHealth Group is an exceptional employer, offering a supportive work culture at the Jarvis Breast Centre in Guildford, where you can thrive as a Trainee Consultant Mammographer. With structured training and mentorship, employees are empowered to develop their skills and advance to Consultant level, ensuring meaningful career growth in a collaborative environment dedicated to high-quality breast screening services.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Rugby
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Inhealth Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Inhealth Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Inhealth Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrator in Rugby
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Inhealth Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Inhealth Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Inhealth Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Inhealth Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Inhealth Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Inhealth Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
