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- Tasks: Enhance patient engagement for NHS screening programmes through confident communication and feedback evaluation.
- Company: Join InHealth Group, a leader in healthcare innovation.
- Benefits: Enjoy a competitive salary and the chance to make a difference in patient care.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Be part of a vital team improving healthcare experiences for patients.
- Qualifications: GCSE or equivalent, healthcare experience, and strong verbal communication skills.
The predicted salary is between 30000 - 40000 £ per year.
InHealth Group is seeking an Administration & Engagement Officer to enhance patient engagement for NHS screening programmes in Huntingdon. The role requires confident telephone communication skills, proficiency in Microsoft Office, and an understanding of data protection.
Responsibilities include:
- Calling patients
- Documenting feedback
- Evaluating engagement strategies
Ideal candidates will have:
- GCSE or equivalent education
- Experience in healthcare
- Strong verbal communication abilities
This is a full-time position with a competitive salary.
PDNA Engagement & Administration Officer employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PDNA Engagement & Administration Officer
✨Tip Number 1
Get comfy with your phone! Since the role involves calling patients, practice your telephone communication skills. Try role-playing with a friend or family member to build confidence and get feedback.
✨Tip Number 2
Brush up on your Microsoft Office skills. Make sure you're familiar with Word and Excel, as you'll likely need them for documenting feedback and evaluating strategies. There are loads of free online resources to help you out!
✨Tip Number 3
Understand data protection inside out. This is crucial in healthcare roles. Check out some online courses or articles to get a solid grasp of the basics, so you can confidently discuss it during interviews.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're keen on joining our team at InHealth Group!
We think you need these skills to ace PDNA Engagement & Administration Officer
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves confident telephone communication, make sure to highlight any relevant experience in your application. We want to see how you can engage with patients effectively!
Be Proficient with Microsoft Office: Mention your skills in Microsoft Office clearly. We need someone who can handle documentation and feedback efficiently, so let us know how you’ve used these tools in past roles.
Understand Data Protection: Given the nature of the role, it’s crucial to demonstrate your understanding of data protection. Share any relevant training or experience you have that shows you take this seriously.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Inhealth Group
✨Brush Up on Your Communication Skills
Since the role requires confident telephone communication, practice speaking clearly and concisely. Consider doing mock calls with a friend to get comfortable discussing NHS screening programmes and addressing patient concerns.
✨Know Your Microsoft Office Inside Out
Familiarise yourself with Microsoft Office tools, especially Word and Excel, as you'll likely need to document feedback and evaluate engagement strategies. Try creating sample documents or spreadsheets to showcase your proficiency during the interview.
✨Understand Data Protection Basics
As data protection is crucial in healthcare, make sure you understand the key principles of data protection laws. Be prepared to discuss how you would handle patient information responsibly and ensure confidentiality.
✨Showcase Your Healthcare Experience
If you have previous experience in healthcare, be ready to share specific examples of how you've engaged with patients or improved processes. Highlight any relevant achievements that demonstrate your ability to enhance patient engagement effectively.