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- Tasks: Engage with patients to boost participation in diabetic eye screening and gather valuable feedback.
- Company: A compassionate healthcare solutions provider dedicated to community well-being.
- Benefits: Flexible part-time hours, meaningful work, and the chance to make a real difference.
- Why this job: Join us to positively impact local communities and improve healthcare services.
- Qualifications: Strong communication skills, customer service experience, and good IT proficiency.
- Other info: Be part of a supportive team focused on enhancing patient care.
The predicted salary is between 13 - 16 £ per hour.
A healthcare solutions provider is looking for a proactive and compassionate Administration & Engagement Officer to help increase uptake of the diabetic eye screening program in Newcastle. The part-time role involves engaging with patients by telephone to encourage participation and ensure their feedback informs service improvements.
Candidates should have strong communication skills, experience in customer-facing roles, and good IT skills. This position offers an opportunity to make a meaningful difference in local communities.
Part-Time Patient Engagement & Admin Officer – PDNA Outreach in Newcastle upon Tyne employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Patient Engagement & Admin Officer – PDNA Outreach in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their values and mission, especially around patient engagement. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with patients over the phone, try role-playing with a friend or family member. This will help you feel more confident and articulate during actual calls.
✨Tip Number 3
Be proactive in your outreach! Don’t wait for patients to come to you; think of creative ways to engage them. Maybe prepare some questions or prompts that can help guide your conversations and encourage feedback.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Patient Engagement & Admin Officer – PDNA Outreach in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for healthcare and patient engagement shine through. We want to see how much you care about making a difference in the community!
Highlight Relevant Experience: Make sure to showcase any customer-facing roles you've had in the past. We’re looking for strong communication skills, so share examples of how you've engaged with people effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the diabetic eye screening program that resonate with you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inhealth Group
✨Know Your Stuff
Make sure you understand the diabetic eye screening programme and its importance. Research the healthcare solutions provider and be ready to discuss how your skills can help increase patient engagement.
✨Show Your Compassion
Since this role is all about engaging with patients, be prepared to share examples of how you've demonstrated compassion in previous roles. Think of specific situations where you made a difference for someone.
✨Practice Your Communication Skills
Strong communication is key for this position. Consider doing mock interviews or role-playing scenarios where you engage with patients over the phone. This will help you feel more confident during the actual interview.
✨Highlight Your IT Skills
Be ready to discuss your IT skills and any relevant software you've used in past roles. If you have experience with databases or patient management systems, make sure to mention it, as it shows you're tech-savvy and ready to hit the ground running.
