At a Glance
- Tasks: Welcome and assist patients through their MRI scans while managing administrative tasks.
- Company: InHealth is the UK's largest provider of diagnostic and healthcare solutions, serving over 5 million patients annually.
- Benefits: Enjoy flexible working, 27 days leave, discounts, and a fantastic rewards platform for shopping and leisure.
- Why this job: Join a caring team focused on patient experience and personal growth in a fast-paced healthcare environment.
- Qualifications: Empathy, strong communication skills, and a passion for customer service are essential; healthcare experience is a plus.
- Other info: Opportunities for professional development and a supportive work culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Clinical Assistant Administrator – Wansbeck – 3×12 hour shifts Monday‑Sunday (shift pattern may vary to support business needs). Coverage of North Tyneside or Hexham may be required; access to a car is necessary. Responsibilities Welcome patients in a professional, courteous manner and coordinate their arrival, ensuring a smooth transition through to departure. Escort patients to and from the clinical area, explain the procedure and address any questions or concerns professionally. Complete the patient’s pre‑scan data protection/consent form and health and safety questionnaire (where applicable). Assess and monitor the patient’s condition after the procedure, reporting any changes to relevant staff immediately. Maintain patient and customer focus by delivering an excellent level of care throughout the MRI department. Accurately enter all relevant patient data into the patient management system. Manage administrative tasks within the unit, including: Dealing with telephone, direct and face‑to‑face enquiries. Booking clinically validated appointments on the internal system. Ensuring all payments are invoiced promptly and accurately. Qualifications
Clinical Assistant Administrator employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Assistant Administrator
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Assistant Administrator. Understanding the patient journey and the importance of customer service in a healthcare setting will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in patient-facing roles or customer service. Be ready to share examples of how you've handled difficult situations or provided exceptional care, as this will demonstrate your suitability for the role.
✨Tip Number 3
Research InHealth and their values. Showing that you align with their mission of providing high-quality diagnostics and healthcare solutions can make a positive impression on the hiring team.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the training opportunities available. This shows your enthusiasm for the role and your commitment to personal and professional growth.
We think you need these skills to ace Clinical Assistant Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare or customer service. Emphasise any roles where you provided patient care or worked in a fast-paced environment, as these are key for the Clinical Assistant Administrator position.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering high-quality patient care and your understanding of health and safety protocols. Mention specific examples from your past experiences that demonstrate your empathetic approach and strong communication skills.
Highlight Administrative Skills: Since the role involves administrative tasks, be sure to mention your proficiency with Microsoft packages and any experience you have with patient management systems. This will show that you can handle the clerical aspects of the job effectively.
Show Enthusiasm for Learning: In your application, convey your eagerness to attend courses and enhance your skills. This aligns with the company's focus on personal and professional development, making you a more attractive candidate.
How to prepare for a job interview at Inhealth Group
✨Show Your Empathy
As a Clinical Assistant Administrator, you'll be working closely with patients. Make sure to demonstrate your empathetic and caring approach during the interview. Share examples of how you've provided excellent customer service or supported patients in previous roles.
✨Highlight Your Communication Skills
Excellent written and verbal communication skills are crucial for this role. Be prepared to discuss how you effectively communicate with patients and colleagues. You might even want to practice explaining complex information in a simple way, as this will be key when discussing procedures with patients.
✨Demonstrate Your Administrative Abilities
Since the role involves managing patient data and administrative tasks, be ready to talk about your experience with administration. Mention any specific software or systems you've used, especially if you're familiar with Microsoft Packages, as this is a requirement for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle patient concerns or emergencies. Think of situations where you've had to manage stress or resolve conflicts, and be ready to explain how you approached these challenges while maintaining a focus on patient care.