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- Tasks: Join us as a Clinical Assistant, welcoming patients and supporting diagnostic procedures.
- Company: InHealth is the UK's largest provider of diagnostic and healthcare solutions, partnering with the NHS.
- Benefits: Enjoy 27 days leave, flexible working, private medical insurance, and discounts on services.
- Why this job: Be part of a mission to enhance healthcare accessibility and make a real impact in your community.
- Qualifications: Experience in healthcare or customer service, strong admin skills, and a caring attitude are essential.
- Other info: Contract until March 2026 with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Hours: 36hrs per week. Monday- Sunday as per local rota, varying shift pattern, 3x12hr shifts
Location: Torbay
Contract: Ending March 2026
Following the Michael Richards report, which highlighted the need for diagnostic services to be more accessible in the community, InHealth is partnering with the NHS to develop new Community Diagnostic Centres. We recently opened a new Community Diagnostic Centre in Torbay in Autumn 2024, and are recruiting to build a dedicated team to support this initiative and enhance healthcare accessibility.
We are currently hiring a Clinical Assistant on a contract until March 2026 to work alongside the Radiography Department in MRI, CT, and X-ray, and also support reception duties. Are you passionate about joining a new centre that makes healthcare more accessible and aligns with our mission to improve healthcare? This could be the opportunity for you!
What will you do:
- Welcoming patients professionally and courteously, managing their arrival and departure
- Escort patients to and from clinical areas, explaining procedures and addressing questions
- Complete pre-scan data protection/consent forms and health and safety questionnaires
- Monitor and assess patient condition post-procedure, reporting changes promptly
- Accurately enter patient data into the management system
- Handle administrative tasks within the department
- Support reception duties, welcoming patients into the centre
We are looking for someone who has:
- Experience in healthcare or a strong desire to work in healthcare
- Customer service experience
- Strong administrative skills
- Flexibility in working patterns
- Empathy and caring attitude
- Commitment to high-quality customer service
- Experience in fast-paced environments
What's in it for you:
We offer a comprehensive benefits package via the InJoy rewards platform, including discounts on various products and services. Additional benefits include:
- 27 days annual leave plus bank holidays
- Company pension scheme
- Private medical insurance options
- Life assurance
- Flexible and hybrid working options
- Development opportunities
- Well-being resources and Employee Assistance Programme
- Enhanced parental leave
- Recognition programs and bonuses
- Discounts on healthcare services and more
We prioritize our employees' happiness and growth, offering opportunities for personal and professional development and a clear career pathway.
About Us
InHealth is the UK's largest provider of diagnostic and healthcare solutions, working with the NHS to deliver high-quality tests, scans, and assessments. We support over 5 million patients annually, with our values of Trust, Passion, Care, and Innovation guiding our service delivery. Our mission is to be the preferred provider of diagnostics and healthcare solutions in hospitals and community settings, serving 5 million patients across 1,000 locations by 2025.
Clinical Assistant employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Assistant
✨Tip Number 1
Familiarise yourself with the specific services offered at the new Community Diagnostic Centre in Torbay. Understanding the procedures and technologies used, such as MRI, CT, and X-ray, will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or healthcare during your conversations with us. Be prepared to share specific examples of how you've handled patient interactions or administrative tasks, as this will showcase your suitability for the Clinical Assistant position.
✨Tip Number 3
Showcase your flexibility and adaptability by discussing your availability for varying shift patterns. Since the role involves a mix of shifts, demonstrating your willingness to work different hours can set you apart from other candidates.
✨Tip Number 4
Express your passion for improving healthcare accessibility during your discussions with us. Sharing personal motivations or experiences that align with our mission can resonate well and highlight your commitment to the values we uphold at InHealth.
We think you need these skills to ace Clinical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare and customer service. Emphasise any administrative skills and flexibility in working patterns, as these are key for the Clinical Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving healthcare accessibility. Mention specific experiences that demonstrate your empathy, caring attitude, and commitment to high-quality customer service.
Highlight Relevant Skills: In your application, clearly outline your strong administrative skills and any experience in fast-paced environments. Use examples to illustrate how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a healthcare setting.
How to prepare for a job interview at Inhealth Group
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for working in healthcare during the interview. Talk about why you want to be a Clinical Assistant and how you align with the mission of making healthcare more accessible.
✨Demonstrate Customer Service Skills
Since the role involves welcoming patients and managing their experience, be prepared to share examples of your customer service experience. Highlight situations where you went above and beyond to assist someone.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as dealing with anxious patients or managing administrative tasks under pressure. Think of relevant experiences to discuss.
✨Emphasise Flexibility and Teamwork
The job requires flexibility in working patterns and collaboration with various departments. Be ready to talk about your adaptability and any previous teamwork experiences that showcase your ability to work well with others.
