At a Glance
- Tasks: Lead and enhance training for exceptional customer service in Patient Engagement Centres.
- Company: InHealth, a leader in patient engagement and support.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Collaborate with international teams and grow your career in a dynamic setting.
- Why this job: Make a difference by empowering colleagues to deliver outstanding patient service.
- Qualifications: Experience in training and a passion for customer service excellence.
InHealth is seeking a Customer Service Training Lead to coordinate, deliver and continuously improve training across Patient Engagement Centres (PEC). You will work with operational leaders and the central L&D team to ensure colleagues have the skills and confidence to deliver outstanding patient service.
Responsibilities include onboarding, refresher training, service calibration and ongoing capability development, with opportunities to align across PEC locations and international teams.
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Customer Service Training & Onboarding Lead in Castleton employer: Inhealth Group
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