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- Tasks: Join our Failsafe team to ensure smooth patient pathways and handle administrative processes.
- Company: InHealth, the UK's largest provider of diagnostic and healthcare solutions.
- Benefits: Part-time role with competitive salary and flexible working hours.
- Why this job: Make a real difference in healthcare while developing your administrative skills.
- Qualifications: GCSE or equivalent, experience in patient care, and strong communication skills.
- Other info: Supportive team environment with opportunities for growth in the healthcare sector.
The predicted salary is between 24300 - 24600 £ per year.
Location: Berkshire - the role will be based from Frimley Hospital, and our Programme Office in Wokingham.
Salary: The full time salary for the role is £24,523. This is a part-time role, working 22hrs per week. The part-time salary for the role is £14,386.83.
InHealth is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients.
Main duties of the job
- You will be joining our Failsafe team, in addition to usual care which includes appointing, examination/treatment and discharge, our failsafe team ensure that if something goes wrong in the patients pathway, administrative processes are in place and actioned to identify any errors in procedures.
- Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy.
- Supporting the booking of appointments for the patient based on their referral type in line with national set timelines.
- Ensuring patients on discharge are referred back into the programme within the correct pathway and patients GP has been informed.
- Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme.
- Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually.
- Reviewing and responding to individual queries & data capture.
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patients from 1,000 locations by 2025.
We are looking for someone who is:
- Educated to GCSE or equivalent qualifications and/or training/experience in Patient Care.
- Experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively.
- Comfortable with audits and reporting.
- A good listener with excellent verbal and written communication skills.
- Aware of the importance of patient confidentiality and data protection.
- Able to maintain and ensure observation of robust internal quality assurance measures to meet national standards.
- Flexible in weekly working patterns and locations as required.
- A team player who is supportive, reliable and trustworthy.
- Approachable, dedicated and hardworking.
- A people person someone who enjoys working alongside and helping others.
- Calm and focused in challenging situations.
- Great at organising things and able to prioritise their workload.
- Good at attention to detail.
- Able to work well within set procedures.
You should apply if you have experience:
- Previous experience in an administrative role.
- A passion for healthcare.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administrator in Camberley employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Camberley
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to InHealth. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research InHealth's values and recent projects. Show us that you're not just another candidate but someone who genuinely cares about improving patient care.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on how you can demonstrate your organisational skills and attention to detail, which are key for the Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at InHealth.
We think you need these skills to ace Administrator in Camberley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight any relevant experience in patient care or administrative tasks, and don’t forget to mention your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare and how your skills align with our values at InHealth. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves liaising with patients and colleagues, make sure to demonstrate your excellent verbal and written communication skills in your application. We want to see how you handle queries effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Inhealth Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the specific duties mentioned in the job description, like patient monitoring and appointment booking. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves liaising with patients and healthcare professionals, be prepared to discuss your experience in customer service or patient care. Think of examples where you've effectively handled queries or supported others, as this will highlight your ability to communicate sensitively and effectively.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle challenging situations, especially regarding patient confidentiality and data protection. Prepare some scenarios from your past experiences where you maintained quality assurance or resolved issues, as this will showcase your problem-solving skills.
✨Demonstrate Your Organisational Skills
The Administrator role requires excellent organisational abilities. Be ready to discuss how you prioritise tasks and manage your workload. You might want to share specific tools or methods you use to stay organised, as this will reassure the interviewers of your capability to handle the demands of the job.
