At a Glance
- Tasks: Lead a team to ensure top-notch patient care and smooth facility operations.
- Company: Join InHealth, the UK's largest provider of diagnostic healthcare solutions.
- Benefits: Enjoy 27 days annual leave, private medical insurance, and flexible working options.
- Other info: Access thousands of discounts and a dedicated well-being hub for support.
- Why this job: Make a real difference in community healthcare while developing your career.
- Qualifications: BSc in diagnostic radiography and management experience in healthcare preferred.
The predicted salary is between 38233 - 46729 £ per year.
Hours: Monday-Friday 37.5 hours per week on site (Participation in management weekend on-call rota required).
InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide. Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vision.
Right now, we are looking to recruit a Service Manager in Maypole, South Birmingham who will be the CQC registered manager. You will be responsible for the oversight and day to day running of the facility, ensuring its smooth operation and compliance with all governing bodies.
As an InHealth Service Manager you will be responsible for service and clinical leadership, operating in accordance with local guidelines and company policies to deliver a service that is aligned to contractual and governance requirements.
What you are responsible for:
- Ensuring the service delivers the highest standard of patient care whilst meeting customers’ expectations.
- Ensuring the building is maintained and well kept, clean and in line with IPC standards and all issues surrounding this are escalated to line management.
- Upholding the requirements of all regulatory standards, holding the position of CQC registered manager, and ensuring you work within the budgets you are responsible for.
- Managing the rota for the department, ensuring sufficient employee resource availability through effective planning.
- Overseeing all day to day activity across a 7 day service.
- Ensuring you are kept up to date on all InHealth’s processes and procedures.
- Responsible for ensuring that staff are recruited, inducted, trained and supported well in line with InHealth policies for Radiography.
- Managing the Radiography team.
- Ensuring good communication is maintained and encouraged with the team and all stakeholders.
- Ensure KPIs and reports are kept up to date and shared at appropriate intervals with stakeholders.
We are looking for someone who has:
- A BSc in diagnostic radiography or equivalent would be desirable.
- Management experience in healthcare.
- Experience in leading teams with the ability to coach and mentor.
- Good understanding of CQC fundamental standards, Health & Safety, Infection Control, the Data Protection Act and Caldicott Principles.
- Ability to remain calm under pressure.
- Well developed organisational and time management skills, and able to prioritise conflicting demands.
- The ability to motivate and lead, with a desire to exceed expectations.
- Excellent verbal and written communication skills.
You should apply if you have experience:
- In the above areas.
- Managing teams.
- Working within a multi-disciplinary team.
- Working with imaging equipment in a hospital, community or mobile environment desirable.
- With Recruitment and Retention.
What's in it for you:
- 27 days annual leave (plus bank holidays).
- Generous company contribution pension scheme.
- Private medical insurance options.
- Life assurance.
- Hybrid and flexible working opportunities.
- Fantastic learning and development opportunities.
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme.
- Enhanced parental leave.
- Monthly award programme and online peer-to-peer recognition.
- Long service recognition, with vouchers and additional annual leave.
- Refer a friend bonus.
- Discounts on InHealth’s healthcare services.
- Smart tech, Cycle to Work and thousands of discounts and cashback options.
- Paid-for professional memberships and more!
Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.
About us:
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
Service Manager in Birmingham employer: Inhealth Group
InHealth Group is an exceptional employer, offering a supportive work culture at the Jarvis Breast Centre in Guildford, where you can thrive as a Trainee Consultant Mammographer. With structured training and mentorship, employees are empowered to develop their skills and advance to Consultant level, ensuring meaningful career growth in a collaborative environment dedicated to high-quality breast screening services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Inhealth Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Inhealth Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Inhealth Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Manager in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Inhealth Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Inhealth Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Inhealth Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Inhealth Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Inhealth Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Inhealth Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
