At a Glance
- Tasks: Support the Service Manager in running a Community Diagnostic Centre and oversee the Clinic Support team.
- Company: Join InHealth, the UK's largest specialist provider of diagnostic and healthcare solutions.
- Benefits: Enjoy 27 days annual leave, private medical insurance, and discounts on various products and services.
- Other info: Flexible working opportunities and a focus on personal and professional growth.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Experience in administration or healthcare, strong leadership skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Hours: Monday-Friday, 37.5 hours a week, with additional weekend on call
Location: Maypole, Birmingham
InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide. Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vision. Following this, we are delighted to have opened a Community Diagnostic Centre in Maypole, South Birmingham and we are actively recruiting now to build a passionate and dedicated team to support this nationwide programme to enhance the availability of diagnostic Radiography in the community, while enhancing your own career. Right now, we are looking to recruit an Administration Manager, to work closely alongside the Service Manager.
What you will do:
- Support the Service Manager with the day-to-day running of the service, and support in overseeing the Clinic Support team as required, to ensure the smooth running of the service and that KPI and Audit data is readily available for the service manager, to know all contractual requirements are being achieved alongside our partnership with the NHS.
What you are responsible for:
- Monthly KPI reports
- Overseeing and ensuring regular audits take place
- Induct, support and train clinical support staff
- Support with Rotas as required
- Work with the clinical leads to gather information as needed for reports
- Support the clinical support team where needed
- Understand the NHS partnership contractual agreements- and the information required to report on this to the Service Manager
- Understand internal compliance and policies
- Support in the recruitment of clinical support staff
- Respecting and working within patient's and service users' customs, values and spiritual beliefs, making sure their views are sought and taken into account
- Supporting patient bookings and making sure patient information systems are maintained with accurate and up-to-date information
We are looking for someone who has:
- A high level of professionalism and technical standard of work
- Aptitude towards improving quality
- The ability to work in a multidisciplinary team
- Understanding of the implications of the Data Protection Act, Caldicott Principles and GDPR
- A strong team player attitude, being supportive, caring, reliable and trustworthy
- The ability to be calm when working under pressure and in a busy environment
- A positive attitude, taking pride in their work and is passionate about the service they provide
- Proven leadership skills
- Ability to prioritise and work independently
You should apply if you have experience:
- In a role of a similar nature, or ready to take the next step in your career.
- Healthcare industry experience would be desirable
- Proficiently working with Word, PowerPoint and Excel
- Monthly reporting
- Supporting other members of the team in their development and training
- Producing regular reports for senior management
What's in it for you:
- We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!
- In addition to this, we also offer:
- 27 days annual leave (plus bank holidays)
- Generous company contribution pension scheme
- Private medical insurance options
- Life assurance
- Hybrid and flexible working opportunities
- Fantastic learning and development opportunities
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
- Enhanced parental leave
- Monthly award programme and online peer-to-peer recognition
- Long service recognition, with vouchers and additional annual leave
- Refer a friend bonus
- Discounts on InHealth’s healthcare services
- Smart tech, Cycle to Work and thousands of discounts and cashback options
- Paid-for professional memberships and more!
Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.
About us:
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
Administration Manager in Birmingham employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at InHealth. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research InHealth’s mission and values, and think about how your experience aligns with their goals. Show them you’re passionate about making healthcare better.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Administration Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Manager role. Highlight your relevant experience in healthcare and any leadership skills that align with what we're looking for.
Showcase Your Skills: Don’t forget to mention your proficiency in Word, PowerPoint, and Excel. We want to see how you can contribute to our monthly reporting and support the team with your technical skills.
Be Personable: We value a positive attitude and teamwork. Share examples of how you've worked well under pressure or supported your colleagues in previous roles. It’s all about showing us your caring and reliable nature!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Inhealth Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administration Manager in a healthcare setting. Familiarise yourself with the NHS partnership agreements and the importance of KPIs and audits. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership experience and how you've supported team members in the past. Think of specific examples where you’ve trained or mentored others, as this is crucial for the role. Highlighting your ability to lead a multidisciplinary team will definitely impress the interviewers.
✨Demonstrate Your Problem-Solving Ability
In a busy environment like healthcare, things can get hectic. Be ready to share examples of how you've remained calm under pressure and resolved issues effectively. This will illustrate your ability to prioritise tasks and maintain a smooth operation, which is key for the Administration Manager position.
✨Emphasise Your Passion for Patient Care
Since InHealth is all about enhancing patient experiences, convey your commitment to providing high-quality service. Share any relevant experiences that showcase your dedication to patient care and how you respect their values and beliefs. This will resonate well with the company’s mission and values.