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- Tasks: Join our Failsafe team to ensure smooth patient pathways and handle administrative processes.
- Company: InHealth is the UK's largest provider of diagnostic and healthcare solutions, supporting millions of patients.
- Benefits: Enjoy 25 days annual leave, discounts, a pension scheme, and a mobile rewards platform with thousands of offers.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive, people-focused environment.
- Qualifications: GCSE or equivalent; experience in patient care and administration is preferred.
- Other info: Flexible working hours and locations available; perfect for students seeking part-time work.
Location: Surrey
Salary: £23,809.50, £11,904.75
InHealth Intelligence is a proud supporter of the Diabetic Eye Screening Programmes across NHS England. To increase efficiency, we built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience.
What you will do:
You will be joining our Failsafe team, ensuring that if something goes wrong in the patient’s pathway, administrative processes are in place to identify any errors in procedures.
What you are responsible for:
- Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy
- Supporting the booking of appointments for the patient based on their referral type in line with national set timelines
- Ensuring patients on discharge are referred back into the programme within the correct pathway and the patient’s GP has been informed
- Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme
- Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually
- Reviewing and responding to individual queries & data capture
We are looking for someone who is:
- Educated to GCSE or equivalent qualifications and/or training/experience in Patient Care
- Experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively
- Comfortable with audits and reporting
- A good listener with excellent verbal and written communication skills
- Aware of the importance of patient confidentiality and data protection
- Able to maintain and ensure observation of robust internal quality assurance measures to meet national standards
- Flexible in weekly working patterns and locations as required
- A team player who is supportive, reliable and trustworthy
- Approachable, dedicated and hardworking
- A people person – someone who enjoys working alongside and helping others
- Calm and focused in challenging situations
- Great at organising things and able to prioritise their workload
- Good at attention to detail
- Able to work well within set procedures
You should apply if you have experience:
- Previous experience in an administrative role
- A passion for healthcare
What can InHealth offer you?
- 25 days annual leave (plus bank holidays)
- Company contribution pension scheme
- Refer a friend bonus
- Discounts on InHealth’s healthcare services
- Smart tech, Cycle to Work and thousands of discounts and cashback options
Making sure our people are happy at work is one of our main priorities, which means giving them opportunities to support their personal and professional growth.
About The Company
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures.
Administrator employer: Inhealth Group
Contact Detail:
Inhealth Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the Diabetic Eye Screening Programme and its importance within the NHS. Understanding the specifics of this programme will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in administrative roles, especially those related to healthcare. Be ready to discuss how your skills can contribute to the efficiency of the Failsafe team and improve patient pathways.
✨Tip Number 3
Prepare to showcase your communication skills during the interview. Since the role involves liaising with various departments and patients, being able to articulate your thoughts clearly and empathetically is crucial.
✨Tip Number 4
Demonstrate your organisational skills by discussing specific examples of how you've managed workloads or prioritised tasks in past roles. This will show that you can handle the responsibilities of the Administrator position effectively.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in healthcare settings. Emphasise skills such as attention to detail, communication, and customer service, which are crucial for the Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and qualifications mentioned in the job description. Share examples of how your previous experience aligns with the role, especially your ability to handle patient queries and maintain confidentiality.
Highlight Relevant Skills: In your application, clearly outline your skills related to auditing, reporting, and organisational abilities. Mention any specific software or systems you have used in past roles that could be beneficial for the position at InHealth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the Administrator role.
How to prepare for a job interview at Inhealth Group
✨Know the Role Inside Out
Make sure you understand the responsibilities of the Administrator position, especially regarding patient care and the Failsafe team. Familiarise yourself with the specific tasks mentioned in the job description, such as monitoring patient referrals and liaising with maternity units.
✨Demonstrate Your Communication Skills
Since the role requires excellent verbal and written communication skills, prepare examples from your past experiences where you effectively handled queries or communicated sensitive information. This will show that you can be a good listener and a supportive team player.
✨Highlight Your Attention to Detail
Given the importance of auditing and maintaining patient confidentiality, be ready to discuss how you ensure accuracy in your work. Share specific instances where your attention to detail made a difference in your previous roles.
✨Show Your Passion for Healthcare
InHealth values a passion for healthcare, so express why you are interested in this field. Discuss any relevant experiences or motivations that drive you to contribute positively to patient care and the healthcare system.
