At a Glance
- Tasks: Coordinate clinicians' schedules, handle client calls, and support administrative tasks in a fast-paced environment.
- Company: Join TAC Healthcare, a leader in innovative occupational health services.
- Benefits: Enjoy private medical insurance, enhanced leave, and a supportive work culture.
- Other info: Great career growth opportunities in a collaborative and respectful workplace.
- Why this job: Be part of a dynamic team making a real difference in healthcare delivery.
- Qualifications: Strong Microsoft skills and customer service experience are preferred but not essential.
The predicted salary is between 25000 - 27000 £ per year.
We’re looking for an OH Administrator to join our Occupational Health team in Aberdeen, on a full-time permanent basis. The role is based on-site in Aberdeen, working Monday-Friday during office hours. As an OH Administrator you will play a vital role in coordinating and maintaining clinicians' diaries, handling calls from clients and patients, producing reports and statistics, and supporting various administrative tasks within the organisation. The role contributes to the smooth operation of our medical services, ensuring excellent service delivery to our clients. This is an exciting, fast-paced opportunity, that will see you play a key role in a multi-disciplinary team. Previous experience of working within an administrative function in occupational health would be highly advantageous, but not required.
The starting salary for the role is £25,000, increasing to £27,000 upon successful completion of a three-month probationary period.
What you will do:
- Coordinate and maintain clinicians' diaries, ensuring efficient scheduling and allocation of appointments, visits, and medevacs.
- Utilise the OH booking system to manage and update clinician diaries, ensuring accurate and up-to-date information.
- Handle incoming calls from clients and patients, providing professional and courteous assistance, and directing calls to the appropriate personnel.
- Assist with general administrative duties such as data entry, filing, and record-keeping, ensuring accuracy and confidentiality.
- Coordinate medevacs, liaising with relevant parties to ensure prompt and efficient medical evacuation procedures.
- Prepare and send reports to clients, adhering to company protocols and maintaining confidentiality.
- Coordinate offsite visits by clinicians, arranging travel, accommodation, and any necessary logistics in collaboration with the team.
About you:
- You will have an excellent knowledge of all Microsoft software, including Outlook, Word, and Excel.
- Previous customer service experience, with a desire to deliver an outstanding customer experience.
- Excellent time management, interpersonal and communication skills.
- Hold the ability to prioritise and manage workload effectively.
- Previous experience within an administrative function.
What's in it for you:
- Private Medical Insurance
- Company Pension Scheme
- Enhanced Annual Leave
- Parental Leave (Various)
- Onsite Parking
- Employee Assistance Programme (for health, wellbeing and financial assistance)
- Company Sick pay scheme
- Enhanced Maternity leave
- Family and Friends discount on TAC Services
About us:
At TAC Healthcare, our vision is to be the leading trusted provider, championing employer and employee health and wellbeing. We carry this forward through our mission - delivering accredited, technology-driven healthcare services with a holistic and innovative approach. Underpinning everything we do are our core values, which guide how we work and how we engage with our clients, partners, and each other:
- Customer First, Always: Every role, every decision, every action is driven by our commitment to our customers. We put their interests first, ensuring our work always makes a real difference.
- Challenge Yourself to Grow: We embrace continuous learning, encourage fresh thinking, and seek out opportunities to improve ourselves and our work.
- Shape the Future: We harness innovation and technology to redefine what’s possible, paving the way for a healthier, more accessible tomorrow.
- Build Trust with Transparency: We own our actions, communicate openly, and share both successes and challenges to foster genuine trust.
- Work with Respect: We celebrate diverse perspectives, treat everyone with dignity, and create an environment where everyone feels valued and heard.
These principles shape our culture and commitment to delivering high-quality, forward-thinking occupational health services - making healthcare better.
OH Administrator in Aberdeen employer: Inhealth Group
TAC Healthcare is an exceptional employer located in Aberdeen, offering a supportive and dynamic work environment for the OH Administrator role. With a strong focus on employee wellbeing, we provide comprehensive benefits including private medical insurance, enhanced annual leave, and a company pension scheme, all while fostering a culture of continuous learning and innovation. Join us to be part of a multi-disciplinary team that values respect, transparency, and personal growth, ensuring you make a meaningful impact in the field of occupational health.
StudySmarter Expert Advice🤫
We think this is how you could land OH Administrator in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As an OH Administrator, you'll be handling calls and coordinating with various parties. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at TAC Healthcare and ready to make a difference.
We think you need these skills to ace OH Administrator in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the OH Administrator role. Highlight any relevant experience, especially in administrative functions or customer service, and don’t forget to showcase your Microsoft software skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills align with our mission at TAC Healthcare. Keep it professional but let your personality show through.
Be Clear and Concise:When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture while you’re at it!
How to prepare for a job interview at Inhealth Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the OH Administrator role. Familiarise yourself with the key responsibilities like coordinating clinicians' diaries and handling client calls. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you provided excellent service or resolved issues effectively. This will show that you can deliver the outstanding customer experience they value.
✨Demonstrate Your Tech Savvy
As an OH Administrator, you'll need to be proficient in Microsoft software. Brush up on your skills in Outlook, Word, and Excel, and be ready to discuss how you've used these tools in past roles. If you have any experience with booking systems, definitely mention that too!
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
