Quality Assurance Specialist

Our client is a leading supplier of quality ingredients and product development expertise, servicing food manufacturers across Australia, New Zealand, Asia Pacific, and the U.K. & Ireland. With a rich history of 170 years, they pride themselves on sourcing the best ingredients globally to support their extensive network of over 1,000 food manufacturing partners. Their commitment to innovation and quality is delivered through a highly qualified team of food technicians who develop new products that become household staples. With strong international supplier relationships, they provide traceable, reliable, and consistent quality ingredients, contributing to a vast array of delightful food experiences for consumers around the world.

The Quality Assurance Specialist at Langdon will play a crucial role in ensuring that products meet the high standards of quality and safety expected by clients and consumers. Based in the London office, this position involves handling product specification documentation, addressing customer complaints, and managing general food quality issues. The ideal candidate will possess a solid foundation in food science and a keen attention to detail, enabling them to effectively monitor and improve product quality within a dynamic work environment.

• Maintain and manage product specification documentation to ensure compliance with internal and external quality standards.
• Investigate and address customer complaints regarding product quality, working collaboratively with production and technical teams to resolve issues.
• Conduct regular quality audits and assessments of ingredients and final products to ensure conformity to established specifications.
• Assist in developing, implementing, and reviewing quality management systems and standard operating procedures.
• Provide technical support and guidance on food safety regulations and industry best practices to internal teams and partners.
• Monitor market trends and emerging food technologies to provide insight into potential quality improvements.
• Collaborate with supply chain, production, and development teams to drive a culture of continuous improvement in quality systems.

• Strong analytical and problem-solving skills.
• Excellent attention to detail and organisational abilities.
• Effective communication and interpersonal skills for collaboration.
• Proficient in food quality standards and safety regulations.
• Ability to work independently and manage multiple priorities.
• Familiarity with quality management systems and auditing processes.

• Bachelor's Degree in Food Science or a related field.
• Proven experience in quality assurance within the food industry preferred.
• Knowledge of food safety regulations and quality control methodologies.
• Experience with product specification documentation and customer complaint resolution.
• Strong proficiency in Microsoft Office Suite.
• Willingness to engage in continuous professional development in food quality and safety.

This role offers an exceptional opportunity for personal and professional growth within a reputable company known for its quality and innovation in the food industry. You will be part of a forward-thinking team dedicated to making a difference in food manufacturing, while leveraging your knowledge in food science to enhance product quality. The dynamic environment encourages creativity and collaboration, providing the perfect platform for you to make a meaningful impact. Additionally, being part of a company that values ethical sourcing and sustainable practices makes your work not only rewarding but also aligned with global standards for responsible food production.