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For Companies At a Glance
- Tasks: Diagnose and repair vehicles, ensuring top-notch service and customer satisfaction.
- Company: Join a family-owned motoring group with 50 years of excellence in Ayrshire.
- Benefits: Competitive salary, 30 days leave, birthday holiday, and company pension.
- Why this job: Be part of a dedicated team and enhance your skills with accredited training.
- Qualifications: Level 3 Vehicle Maintenance and Repair Certificate and strong problem-solving skills.
- Other info: Full-time role with opportunities for growth in a dynamic workshop environment.
The predicted salary is between 37000 - 51800 £ per year.
Hours: Monday to Friday, 8:30am till 5:00pm.
Salary: DOE
Company Overview
Ingram Motoring Group is a well established, family owned and operated motoring group that has taken great pride in serving new and returning customers throughout Ayrshire and beyond for 50 years. We pride ourselves on delivering quality service and expert automotive solutions by partnering with the Volkswagen Group - with Volkswagen, Skoda, SEAT and most recently CUPRA franchises all suitably located in Ayrshire.
Job Overview
We have an exciting opportunity for an experienced and fully qualified Diagnostic Technician to expand our team of dedicated specialists in our busy Aftersales department. This is a key role in the workshop, contributing to our continued success. To be successful in this role, you must have proven problem-solving abilities to diagnose and fix complex mechanical issues in a dealership setting. Your expertise will help maintain our reputation for excellence and keep our customers safely on the road.
Duties and Responsibilities
- Carry out servicing, repairs and maintenance of vehicles.
- Perform complex and accurate diagnosis and repairs of modern vehicles.
- Repair any given fault and overhaul any given major component to brand standards.
- Complete all documentation to the required standard.
- Possess the ability to generate customer satisfaction through the quality of your repairs and the time it takes to diagnose a problem with a vehicle, while providing a first time fix.
About You:
- Level 3 Certification in Light Vehicle Maintenance Repair, or equivalent.
- Possess sufficient technical knowledge to confidently and safely carry out repairs and maintenance of customer vehicles.
- Proven experience in troubleshooting and diagnosing all manner of mechanical and electrical faults.
- Experience of working to the highest quality standards, within a franchised dealership, with a focus on first time fix.
- Full UK Driving Licence.
What We Offer:
- Excellent opportunities for training and development with full Volkswagen Group Accredited training, including EV Accredited certification.
- 30 days annual leave entitlement.
- Company pension.
- Additional paid day holiday for your birthday.
- Referral scheme.
Job Types: Full-time, Permanent
Pay: From £37,000.00 per year
Licence/Certification:
- Driving Licence (required)
- Level 3 Vehicle Maintenance and Repair Certificate (required)
Work Location: In person
Diagnostic Technician in Ayr employer: Ingram Motoring Group
Contact Detail:
Ingram Motoring Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician in Ayr
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. They might know about openings or can put in a good word for you at Ingram Motoring Group.
✨Tip Number 2
Get your hands dirty! If you can, visit local dealerships or workshops and chat with technicians. Show them your passion for diagnostics and repairs; it could lead to a job opportunity!
✨Tip Number 3
Prepare for interviews by brushing up on your problem-solving skills. Be ready to discuss specific examples of how you've diagnosed and fixed complex issues in the past. We want to see that expertise shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Diagnostic Technician in Ayr
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 3 Certification and any relevant experience in your application. We want to see how your skills match up with the role of a Diagnostic Technician, so don’t hold back!
Be Specific About Your Experience: When detailing your previous roles, focus on specific examples where you diagnosed and repaired complex mechanical issues. This will help us understand your problem-solving abilities and how you can contribute to our team.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you’re passionate about automotive solutions, but stay focused on what makes you a great fit for the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ingram Motoring Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Be ready to discuss your experience with diagnosing and repairing vehicles, especially in a dealership setting. Familiarise yourself with common issues that might arise in Volkswagen, Skoda, SEAT, and CUPRA models.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of complex mechanical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your problem-solving abilities contributed to customer satisfaction and first-time fixes.
✨Demonstrate Attention to Detail
In this role, completing documentation accurately is crucial. During the interview, mention how you ensure all paperwork is done to the required standard. This shows that you understand the importance of thoroughness in maintaining quality service.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the types of vehicles you'll be working on. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
