Services Field Engineer

Join to apply for the Services Field Engineer role at Ingram Micro 2 days ago Be among the first 25 applicants Join to apply for the Services Field Engineer role at Ingram Micro Get AI-powered advice on this job and more exclusive features. Field Systems Engineer Location: South East – London and surrounding areas Study for CCNA / MCSP funded by the company + more great benefits Due to continued growth, Comms-Care is looking for a talented Field Network Engineer to join our Technical Services Team on a permanent basis. Salary and Benefits Salary: Dependent on experience – plus company car, fuel card, paid overtime & on call, all expenses paid, supported study for CCNA / MCSP, and more benefits. Role Overview At Comms-Care, we pride ourselves on delivering outstanding service. This role offers opportunities to develop existing skills working on a variety of projects and break-fix calls. You will receive initial training and ongoing development, with opportunities to complete certificates such as CCNA and/or MCSA. Responsibilities Installing and supporting network devices, PCs, and Servers for customers. Remote and onsite troubleshooting. Pre-staging of router and switch installations according to documentation. Facilitating customer adds, moves & changes, rollouts, and project-based installs. Project site surveys and documentation. Post-sales support. Site visits to assess and swap non-functional equipment. On-Call support (not more than 1 week in 3). Candidate Requirements Experience with Cisco, Draytek, Zyxel, Netgear routers. Experience with Cisco, Aruba, and HP switches. 1st/2nd line Server/PC hardware support. Good communication skills and excellent English. Experience supporting high-profile customers. Flexible approach and willingness to go the extra mile. Ability to handle problems beyond own area of expertise. About Us Comms-care is a leading provider of network and server support solutions, supporting over 700 channel partners and 30,000 active contracts. We manage all aspects of IT lifecycle, including consultancy, design, implementation, and support across various technologies. Join Our Team We value our people and our customers. Our #oneteam mentality helps us deliver exceptional service, even remotely. We seek individuals with a strong desire to succeed. Additional Information This description is a representation of duties; not all tasks may be performed. Job Details Seniority level: Entry level Employment type: Full-time Job function: Engineering and IT Industries: IT Services and Consulting #J-18808-Ljbffr