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- Tasks: Become a Cisco Sales Specialist, managing customer inquiries and driving innovative solutions.
- Company: Ingram Micro is a leading tech company connecting global IT ecosystems.
- Benefits: Enjoy competitive pay, commissions, career development, and extensive training opportunities.
- Why this job: Join a high-performing team, make an impact, and grow your expertise in tech sales.
- Qualifications: 1-4 years in sales or customer service, strong communication skills, and a desire to learn.
- Other info: Full-time entry-level role with a focus on relationship-building and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Step into one of Ingram Micro’s most critical and high-performing departments as a Cisco Sales Specialist. This is more than just a sales role—it’s a chance to become a trusted advisor and drive innovative solutions for our customers. You’ll develop deep expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients.
This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact.
What your role as a Cisco Sales Specialist will involve:
- Manage a shared inbox, ensuring prompt and professional responses to customer inquiries.
- Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs.
- Maintain and develop relationships with a priority list of high-value partners who regularly invest in Cisco solutions.
- Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations.
- Identify and onboard new partners, nurturing them until they become established and ready to transition into a managed account space.
- Proactively support and develop new partners, helping them understand Cisco offerings and maximize their engagement.
- Serve as the go-to expert on Cisco's offerings, including Meraki, for both inbound customer inquiries and outbound sales efforts.
- Proactively follow up on outbound leads and identify new sales opportunities to grow the business.
- Oversee the progress of deals, ensuring smooth transactions and customer satisfaction throughout the sales process.
- Stay up to date on Cisco services, marketing initiatives, and product knowledge to confidently discuss offerings on calls.
- Support both Ingram Micro’s and customers' sales initiatives through effective communication and relationship-building over the phone.
To set you up for success, we are looking for the following skills and experience:
- Proven experience in Sales, Account Management, or customer service role.
- Outstanding communication skills across phone, email, and face-to-face interactions.
- Motivation to continuously learn and adapt to new technology in a fast-paced environment.
- Strong proficiency in Microsoft Office (Outlook, Word, Excel) and CRM systems.
- A desire to enhance and improve systems, processes, and customer experiences.
We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
Sales Specialist - Cisco employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist - Cisco
✨Tip Number 1
Familiarise yourself with Cisco's product portfolio, especially their Meraki offerings. Understanding the features and benefits of these products will help you engage confidently with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network with current employees at Ingram Micro, particularly those in sales roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in the IT industry and Cisco's marketing initiatives. This knowledge will not only enhance your conversations with customers but also show your commitment to continuous learning and adapting to new technologies.
We think you need these skills to ace Sales Specialist - Cisco
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, account management, or customer service. Emphasise any specific achievements or skills that align with the role of a Cisco Sales Specialist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and sales. Mention your motivation to learn about Cisco's products and how you can contribute to Ingram Micro's success.
Highlight Communication Skills: Since outstanding communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively across various channels, such as phone, email, and face-to-face.
Showcase Adaptability: In your application, mention instances where you've successfully adapted to new technologies or processes. This will show your potential to thrive in a fast-paced environment like Ingram Micro.
How to prepare for a job interview at Ingram Micro
✨Know Your Cisco Products
Familiarise yourself with Cisco's extensive portfolio, especially the Meraki offerings. Being able to discuss specific products and their benefits will demonstrate your expertise and readiness for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients in the past.
✨Demonstrate Your Problem-Solving Ability
Think of scenarios where you've had to quickly resolve customer queries or adapt to new challenges. Highlighting your commercial insight and ability to secure deals will set you apart.
✨Express Your Eagerness to Learn
Ingram Micro values continuous learning, so be prepared to discuss how you stay updated on industry trends and technology. Share any relevant experiences that showcase your motivation to grow in a fast-paced environment.
