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- Tasks: Manage customer requests, process contracts, and track sales opportunities.
- Company: Comms-care provides top-notch IT support solutions to over 30,000 clients.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team culture.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities and a strong team spirit.
- Qualifications: No prior sales experience needed; just bring your eagerness to learn and great communication skills.
- Other info: Flexible working arrangements available based on business needs.
The predicted salary is between 28800 - 43200 £ per year.
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UK Talent Acquisition Lead @ Ingram Micro | Talent Attraction leader and DE&I Ambassador
Official Job Title: Sales Operations Coordinator
Monday – Friday: 9am – 5:30pm
Hybrid working: 3 days in the office and 2 days from home. Flexibility may be required for home-working days based on business needs.
About The Role
Kickstart your career with a role that puts you at the heart of our dynamic sales team! As a key player, you’ll help keep things running smoothly by managing customer requests, processing contracts, and seeing sales opportunities through from start to finish. Along the way, you’ll build great relationships with customers and teammates, ensuring every interaction is handled with care and professionalism.
Whether you’re stepping into your first role after studies or have a bit of experience under your belt, this is a fantastic opportunity to grow and develop your career. We’re looking for someone confident, eager to learn, and ready to make an impact.
If this sounds like you, we’d love to hear from you!
As a Sales Operations Coordinator you will…
- Dealing with incoming customer (internal and external) requests via email and phone
- Collaborate with the Sales and Sales Operations teams to deliver exceptional customer service
- Manage and track sales opportunities through to completion
- Process contracts accurately and efficiently
- Respond to customer inquiries via email and phone, providing helpful, timely assistance
- Build strong, trusted relationships with customers and internal team members
- Logging and tracking sales requests and orders on internal systems
- Other administration duties to ensure the smooth running of the Sales Operations department
In order to set you up for success we are looking for the following skills;
- Experience in a customer service, sales support, or administrative role
- Excellent customer service skills, with the ability to resolve issues effectively
- Strong attention to detail and accuracy
- A want to learn
- Great communication and interpersonal skills
- No prior experience in sales required
Who we are;
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.
Make an application to join the team
Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
IT Services and IT Consulting
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Sales Operations Coordinator employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Coordinator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding Comms-care's role in IT lifecycle management will help you speak confidently about how you can contribute to their sales operations.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be dealing with customer inquiries, being articulate and professional will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work collaboratively. Highlight any past experiences where you've successfully worked in a team, as this role requires close collaboration with sales and operations teams.
✨Tip Number 4
Demonstrate your eagerness to learn. Be prepared to discuss how you stay updated on industry trends or new technologies, as this shows your commitment to personal and professional growth.
We think you need these skills to ace Sales Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales support, or administrative roles. Emphasise skills like attention to detail and communication, which are crucial for the Sales Operations Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your eagerness to learn and your ability to build relationships. Mention specific examples of how you've provided excellent customer service in the past, even if it's from previous jobs or internships.
Highlight Relevant Skills: In your application, clearly outline your strong attention to detail, problem-solving abilities, and any experience with tracking sales requests or managing customer inquiries. These skills are essential for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is key for this role.
How to prepare for a job interview at Ingram Micro
✨Research the Company
Before your interview, take some time to learn about Ingram Micro and its values. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
Since the role involves dealing with customer requests, think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Be ready to discuss these scenarios during the interview.
✨Show Your Eagerness to Learn
The job description highlights a desire for candidates who are eager to learn. Be prepared to discuss how you approach learning new skills and how you plan to grow within the company.
✨Practice Your Communication Skills
As a Sales Operations Coordinator, strong communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be crucial when responding to customer inquiries.
