At a Glance
- Tasks: Make outbound calls to engage customers and drive sales of pre-owned tech.
- Company: Join a passionate team that believes in what they do!
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Great opportunity for career development in the tech industry.
- Why this job: Build relationships and contribute to business growth in a fast-paced setting.
- Qualifications: Experience in sales or customer service, with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
It's fun to work in a company where people truly BELIEVE in what they're doing!
About the Role
We are looking for a motivated and results-driven Telemarketer / Sales Representative to join our Lifecycle Services team. This role is focused on supporting commercial growth by generating sales opportunities, engaging customers, and driving sales through our UK dealer portal.
As a key member of the sales function, you will make outbound calls to prospects, dormant accounts and existing customers, helping to promote our extensive portfolio of pre-owned consumer electronics, including mobile phones, tablets, laptops, MacBooks, consoles, wearables and accessories.
This is an excellent opportunity for someone who enjoys building relationships, working towards targets and contributing directly to business growth within a fast-paced commercial environment.
Position Summary
The Telemarketing Sales Representative will support commercial growth through proactive outbound calling, lead generation and customer engagement. Working as part of the Lifecycle Services sales team, the role will focus on promoting available UK and US pre-owned technology stock, driving sales through the UK dealer portal and identifying opportunities to expand the customer base.
The successful candidate will be responsible for engaging with prospects and existing customers, qualifying opportunities, supporting new buyer onboarding and maintaining accurate CRM records. They will work towards agreed activity, conversion and sales targets while delivering a professional customer experience and contributing to sales and gross profit growth.
What We Are Looking For
- Previous experience in telemarketing, telesales, sales support, customer service or a similar customer-facing role.
- Confidence in making outbound calls and building rapport with customers.
- Strong communication, listening and questioning skills.
- Comfortable working towards activity, conversion and sales targets.
- Good organisational skills and attention to detail.
- Experience maintaining accurate CRM records and managing follow-up activity.
- Basic commercial awareness and a willingness to learn.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and manage competing priorities.
- Experience within technology, IT lifecycle services or consumer electronics would be advantageous but is not essential.
TeleMarketer / Sales in Norwich employer: Ingram Micro
At Ingram Micro, we are committed to fostering a dynamic and inclusive work culture that empowers our employees to tackle complex technical challenges on a global scale. As a Principal Support Engineer, you will not only lead critical customer escalations but also have access to extensive career growth opportunities and resources that support your professional development. Join us in shaping the future of technology distribution while enjoying the flexibility of remote work and being part of a collaborative team that values your expertise and innovative ideas.
