At a Glance
- Tasks: Provide technical support for hardware and networking issues, both onsite and remotely.
- Company: Join a leading tech company with a strong belief in innovation and customer focus.
- Benefits: Enjoy health insurance, rising holiday allowance, birthday off, and employee discounts.
- Other info: Flexible work approach and a supportive team culture await you!
- Why this job: Develop your career in a dynamic environment with full training and clear progression.
- Qualifications: Experience with networking technologies and strong troubleshooting skills are preferred.
The predicted salary is between 44010 - 53790 £ per year.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
Field Network Engineer
Location
South East (London and surrounding areas), a full UK driving licence and residence within the advertised region are essential.
Salary
salary dependent on experience, plus company car, fuel card, paid overtime and on-call and expenses covered.
Due to continued growth, Comms-care is looking for a Field Network Engineer to join our Technical Services team.
This role combines field-based and remote technical support, helping customers resolve hardware and networking issues and return systems to service quickly and effectively.
Whilst experience with networking technologies is advantageous, we're equally interested in candidates with transferable technical skills, a strong aptitude for troubleshooting, and a desire to develop their career.
Full training and ongoing development will be provided.
What your role as a Field Network Engineer will involve
Work within the Technical Services team and be responsible for providing the technical support skills to our customers both onsite and remotely.
- Installing and supporting network devices, PCs and Servers for our customers.
- Remote and onsite troubleshooting.
- Pre-staging of router and switch installations according to documentation.
- Facilitating customer adds, moves & changes, customer rollouts and other project based installs.
- Project based site survey and documentation.
- Post-Sales support.
- Site visits to assess and swap non-functional equipment.
- There will also be an On Call requirement of not more than 1 week in 3.
- To set you up for success, we are looking for the following skills and experience:
- Experience using Cisco, Draytek, Zyxel, Netgear routers.
- Experienced in Cisco, Aruba and HP switches.
- 1st/ 2nd line Server/PC hardware break fix support.
- Strong communication and customer service skills, with the ability to build positive relationships and explain technical issues clearly to customers.
- Experience providing network and PC/ Server field engineering services to high profile customers.
- A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations.
- Applies knowledge and skills through handling problems beyond own area of expert.
What we offer
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
- We Are Ingram Micro Group
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience.
We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support.
Learn more at www. ingrammicro. com .
Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners.
We want associates with a strong desire to succeed.
We offer a competitive base, commission, market leading incentives programme and clear career development.
You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
#LI-NA3
Field Network Engineer in Northwich employer: Ingram Micro
Ingram Micro is an exceptional employer that fosters a vibrant and collaborative work culture in Milton Keynes, where employees are encouraged to innovate and make a meaningful impact. With a strong focus on personal and professional growth, the company offers comprehensive training, clear career progression, and a range of benefits including health insurance, rising holiday allowances, and employee discounts. Join a team that values your contributions and supports your journey in the dynamic world of technology sales.
StudySmarter Expert Advice🤫
We think this is how you could land Field Network Engineer in Northwich
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Ingram Micro as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Ingram Micro and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Ingram Micro’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Network Engineer in Northwich
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Ingram Micro, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Ingram Micro, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Ingram Micro.
How to prepare for a job interview at Ingram Micro
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Ingram Micro offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Ingram Micro but also helps you get a feel for whether you’d thrive in that environment.
