Comms-care in Northwich is seeking a Service Delivery Manager to oversee end-to-end service delivery for assigned accounts, ensuring SLAs, KPIs, and governance are met. The role involves driving service improvements and ensuring contracts deliver value.
The ideal candidate will have MSP experience, strong communication skills, and a customer-centric mindset, with a track record of managing service delivery and account relationships.
Client-Focused Service Delivery Manager (IT MSP) in Northwich employer: Ingram Micro
Ingram Micro is an exceptional employer that fosters a vibrant and collaborative work culture in Milton Keynes, where employees are encouraged to innovate and make a meaningful impact. With a strong focus on personal and professional growth, the company offers comprehensive training, clear career progression, and a range of benefits including health insurance, rising holiday allowances, and employee discounts. Join a team that values your contributions and supports your journey in the dynamic world of technology sales.