At a Glance
- Tasks: Build relationships and drive new business in UCC and AV solutions.
- Company: Join a leading tech company with a focus on innovation and collaboration.
- Benefits: Health insurance, rising holiday allowance, birthday off, and employee discounts.
- Other info: Enjoy a hybrid work model and access to extensive training resources.
- Why this job: Make an impact in a dynamic environment while developing your career.
- Qualifications: Sales experience preferred; passion for technology and learning is key.
The predicted salary is between 30000 - 40000 £ per year.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Location: Milton Keynes - Hybrid
This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.
About the Job
We are looking for a driven Internal Account Manager to join our team on a permanent basis, supporting growth across our Unified Communications & Collaboration (UCC) and Audio Visual (AV) portfolio. While this role includes managing a small number of existing partners, the primary focus is on building and developing your own pipeline, identifying new opportunities, and winning new business within our existing customer base. You’ll be responsible for driving revenue and profit growth through proactive engagement, outbound activity, and strong relationship building.
This role will suit someone who enjoys picking up the phone, opening doors, and creating new opportunities, rather than simply maintaining existing accounts. You’ll work closely with partners to position Ingram Micro as a strategic enabler of modern workplace solutions, supporting them across areas such as hybrid working, digital collaboration, and integrated AV environments.
Success in this role will come from a structured and proactive approach, including developing clear business plans, managing a strong pipeline, and maintaining a reliable forecast aligned to your growth objectives. Our customers and vendors are at the heart of everything we do, so delivering a high standard of service while achieving strong commercial results is key to success in this role.
Core responsibilities:
- Build effective relationships with key partners and develop a trusted advisor presence across UCC and AV solutions.
- Identify opportunities to cross-sell and upsell across Unified Communications, collaboration tools, and AV technologies, using market insight and product knowledge.
- Drive new business by identifying partner and end-user needs linked to hybrid working, collaboration, and workplace transformation.
- Manage and develop a pipeline, ensuring opportunities are accurately tracked, progressed, and forecasted.
- Provide regular sales forecasts and business updates, maintaining clear visibility of performance and pipeline.
- Support and enable partners by sharing product knowledge and promoting relevant tools and platforms, including Xvantage™.
- Work closely with internal teams, including marketing and technical teams, to support go-to-market activity and drive engagement.
- Assist in the development of commercial proposals, supporting pricing, incentives, and solution positioning.
- Use data and insights to identify growth opportunities and support partners in expanding their UCC and AV offerings.
To set you up for success, we are looking for the following skills and experience:
- Experience in a sales or account‑based role, ideally within technology, IT distribution, or a related sector. Knowledge or interest in UCC/AV Solutions is advantageous but not essential.
- An interest in UCC and/or AV solutions, with a willingness to learn.
- A commercial and proactive mindset, with the confidence to build relationships, create opportunities, and win new business.
- Comfortable communicating with customers and partners over the phone, via email, and face‑to‑face.
- Naturally curious and motivated to learn products, vendors, and new technology in a fast‑moving environment.
- Confident using business systems and tools, including Microsoft Outlook, Word, and Excel; CRM experience is beneficial.
- A desire to understand how things work, with the ability to spot opportunities to improve systems, processes, and ways of working.
- A strong focus on delivering a positive customer experience while achieving commercial outcomes.
What we offer:
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme.
- Rising holiday allowance at Year 2 and Year 5.
- Birthday day off.
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks.
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room.
- Development opportunities with clear career progression and training.
Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
Internal Account Manager - UCC/AV in Milton Keynes employer: Ingram Micro
Ingram Micro is an exceptional employer that fosters a dynamic and supportive work culture, particularly for the Internal Account Manager role in Milton Keynes. With a strong focus on employee growth, we offer comprehensive training, clear career progression, and a range of benefits including health insurance, rising holiday allowances, and wellness perks. Our hybrid working model promotes work-life balance while empowering you to drive innovation in Unified Communications and Audio Visual solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager - UCC/AV in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their UCC and AV solutions, understand their market position, and be ready to discuss how you can contribute to their growth. This shows you're genuinely interested and prepared.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Internal Account Manager. Highlight your proactive approach and relationship-building skills, as these are key for success in this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Ingram Micro.
We think you need these skills to ace Internal Account Manager - UCC/AV in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Internal Account Manager role. Highlight any relevant sales experience, especially in UCC/AV solutions, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've driven revenue or built strong partnerships in the past.
Showcase Your Proactive Mindset:In your application, emphasise your proactive approach to identifying opportunities and driving new business. We love candidates who are naturally curious and eager to learn about new technologies!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ingram Micro
✨Know Your UCC/AV Stuff
Before the interview, brush up on Unified Communications and Audio Visual solutions. Familiarise yourself with the latest trends and technologies in these areas. This will not only show your interest but also help you engage in meaningful conversations with the interviewers.
✨Show Off Your Sales Skills
Prepare specific examples of how you've successfully built relationships and driven new business in previous roles. Think about times when you identified opportunities to upsell or cross-sell. This will demonstrate your proactive mindset and ability to create opportunities.
✨Practice Your Communication
Since this role involves a lot of phone and face-to-face communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and skills.
✨Be Ready to Discuss Your Pipeline Management
Have a clear understanding of how you would manage and develop a sales pipeline. Be prepared to discuss your approach to tracking opportunities and maintaining forecasts. This shows that you have a structured approach to achieving growth objectives, which is key for this role.
