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- Tasks: Lead and oversee 24/7 managed services teams to ensure top-notch service delivery.
- Company: A leading technology company with a focus on innovation and excellence.
- Benefits: Competitive salary, health insurance, holiday allowances, and career progression.
- Why this job: Join a dynamic team and make a significant impact in the tech industry.
- Qualifications: Experience in managed services, ITIL knowledge, and strong leadership skills.
- Other info: Permanent position with clear pathways for career growth.
The predicted salary is between 60000 - 80000 £ per year.
A leading technology company is seeking a Head of Managed Services based in the UK to lead its managed services functions. The role involves overseeing service delivery and engineering teams, ensuring high operational standards and customer satisfaction within a 24/7 service model.
Ideal candidates should have a rich background in managed services, ITIL knowledge, and strong leadership skills.
This permanent position offers competitive benefits including health insurance, holiday allowances, and clear career progression opportunities.
Head of Managed Services: 24/7 MSP Leader (UK/Remote) in Milton Keynes employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Managed Services: 24/7 MSP Leader (UK/Remote) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in managed services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service delivery model and think about how your leadership skills can enhance their operations. We want you to shine!
✨Tip Number 3
Showcase your ITIL knowledge during discussions. Be ready to share examples of how you've implemented best practices in previous roles. This will demonstrate your expertise and commitment to high operational standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Managed Services: 24/7 MSP Leader (UK/Remote) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head of Managed Services role. Highlight your background in managed services and any relevant ITIL knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you can ensure high operational standards. Be genuine and let us know why you're excited about this opportunity.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Quantify your successes in previous roles, especially those related to service delivery and customer satisfaction, to demonstrate your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role in our team!
How to prepare for a job interview at Ingram Micro
✨Know Your Managed Services Inside Out
Make sure you brush up on your knowledge of managed services and ITIL frameworks. Be prepared to discuss specific examples from your past experiences where you've successfully led service delivery or engineering teams, as this will show your depth of understanding and leadership capabilities.
✨Demonstrate Your Leadership Style
Think about how you lead teams and manage operations. Prepare to share anecdotes that highlight your leadership style, especially in high-pressure situations. This role is all about ensuring customer satisfaction, so showcasing your ability to motivate and guide teams effectively will be key.
✨Understand the 24/7 Service Model
Familiarise yourself with the challenges and best practices of operating within a 24/7 service model. Be ready to discuss how you would ensure high operational standards and customer satisfaction around the clock, as this will demonstrate your readiness for the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current managed services operations and future goals. This not only shows your genuine interest in the position but also gives you a chance to assess if the company aligns with your career aspirations and values.