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For Companies At a Glance
- Tasks: Provide first-line technical support and manage web content for customers.
- Company: Leading global technology company with a focus on innovation.
- Benefits: Full-time role with training and career development opportunities.
- Why this job: Join a dynamic team and enhance your tech support skills.
- Qualifications: Experience in a support role, PC literacy, and strong communication skills.
- Other info: Fixed-term position for 12 months in Milton Keynes.
The predicted salary is between 30000 - 42000 £ per year.
A leading global technology company is seeking an Operations Support Associate in Milton Keynes on a full-time basis. The role is fixed-term for 12 months and involves providing first line technical solutions to both internal and external customers, managing web content, and supporting electronic ordering capabilities.
Ideal candidates will have experience in a support role, be PC literate, and possess excellent communication skills. This position offers training and opportunities for career development.
Ecommerce Project Support — 1st-Line Web & API Support in Milton Keynes employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Project Support — 1st-Line Web & API Support in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills in support roles can shine through, especially in technical solutions and communication.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous support roles. This will demonstrate your ability to provide first-line solutions effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ecommerce Project Support — 1st-Line Web & API Support in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in support roles, especially any technical solutions you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Ecommerce Project Support role. Share specific examples of your communication skills and how you've managed web content in the past.
Showcase Your Technical Skills: Since this role involves providing first-line technical support, be sure to mention any relevant software or tools you’re familiar with. We love seeing candidates who are PC literate and ready to tackle challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ingram Micro
✨Know Your Tech Basics
Make sure you brush up on your technical knowledge related to web and API support. Familiarise yourself with common issues that customers might face and how to resolve them. This will show the interviewers that you're ready to tackle the challenges of the role.
✨Showcase Your Communication Skills
Since this role involves interacting with both internal and external customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated solutions in past roles. This will demonstrate your ability to convey technical information in an understandable way.
✨Research the Company
Take some time to learn about the company’s products and services, especially those related to e-commerce. Understanding their operations will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a customer facing a technical issue. Think through potential scenarios and your responses ahead of time. This will help you feel more confident and ready to impress during the interview.
