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- Tasks: Manage technical inquiries and troubleshoot issues for Microsoft cloud solutions.
- Company: Global technology leader based in Milton Keynes with a focus on customer success.
- Benefits: Competitive salary, diverse community, and opportunities to impact a global audience.
- Why this job: Join a dynamic team and help enhance partner experiences worldwide.
- Qualifications: Strong communication and analytical skills with a passion for customer support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A global technology leader in Milton Keynes is seeking a Customer Support Representative to ensure excellent partner experiences. This role involves managing technical inquiries, troubleshooting issues, and collaborating with internal and external teams, particularly for Microsoft cloud solutions.
The ideal candidate should have strong communication and analytical skills and a passion for customer success. Join us to contribute to a diverse community and reach over 90% of the global population.
Cloud Support Specialist (Microsoft 365 & Azure) in Milton Keynes employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Specialist (Microsoft 365 & Azure) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to Microsoft 365 and Azure. We recommend using real-life scenarios to showcase your problem-solving skills and customer success mindset.
✨Tip Number 3
Show your passion for technology! During interviews, share your experiences with cloud solutions and how you've helped customers in the past. This will demonstrate your commitment to excellent partner experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Cloud Support Specialist (Microsoft 365 & Azure) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Azure. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer success and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Show Off Your Communication Skills: Since this role involves managing technical inquiries, it’s crucial to demonstrate your strong communication skills. We recommend including examples of how you've effectively communicated complex information in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ingram Micro
✨Know Your Microsoft Cloud Solutions
Make sure you brush up on your knowledge of Microsoft 365 and Azure. Familiarise yourself with common issues users face and how to troubleshoot them. This will show your potential employer that you're not just a fan of the tech, but you can also handle real-world problems.
✨Showcase Your Communication Skills
As a Cloud Support Specialist, you'll need to communicate effectively with both technical and non-technical partners. Practice explaining complex concepts in simple terms. You might even want to role-play with a friend to get comfortable with this.
✨Demonstrate Your Analytical Thinking
Prepare to discuss examples where you've used analytical skills to solve problems. Think about times when you had to troubleshoot an issue or analyse data to improve a process. This will highlight your ability to think critically under pressure.
✨Emphasise Your Passion for Customer Success
Be ready to share stories that illustrate your commitment to customer satisfaction. Whether it's going the extra mile for a client or resolving a tricky issue, showing that you genuinely care about helping others will resonate well with the interviewers.
