Key Account Manager

Key Account Manager

Milton Keynes Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with partners to sell innovative DCPOS solutions and manage a diverse portfolio.
  • Company: Ingram Micro is a leading tech company connecting global IT ecosystems.
  • Benefits: Enjoy competitive pay, commissions, career development, and extensive training opportunities.
  • Why this job: Join a dynamic team focused on growth, innovation, and building strong relationships.
  • Qualifications: Sales experience in IT or technology is preferred; strong communication skills are essential.
  • Other info: Opportunity for personal growth and coaching junior team members.

The predicted salary is between 28800 - 48000 £ per year.

Direct message the job poster from Ingram Micro

UK Talent Acquisition Lead @ Ingram Micro | Talent Attraction leader and DE&I Ambassador

About The Job

Joining our DCPOS (Data Capture, Point of Sale) Sales Team means being part of a highly specialised, collaborative, and fast-paced team focused on delivering tailored solutions to our partners. You’ll work closely with customers, vendors, and cross-functional teams to deliver innovative DCPOS products and services, while developing deep technical and market expertise that drives real business growth.

What you can expect to be getting up to as a Key Account Manager

  • Sell a wide range of DCPOS solutions including hardware, software, services, and complete solution offerings both face-to-face and over the phone.
  • Manage and develop a portfolio of assigned reseller partners while proactively identifying and developing new business opportunities within the DCPOS channel.
  • Develop expert knowledge of DCPOS vendor programs, promotions, technology trends, and vertical market solutions to provide consultative, value-added support to partners.
  • Build and nurture strong business relationships with partners, understanding their business models and aligning the right DCPOS solutions to their needs.
  • Handle inbound enquiries related to DCPOS products, pricing, special promotions, product lifecycle changes, and order management while providing excellent customer service.
  • Make proactive outbound sales calls to drive incremental growth and develop long-term pipeline opportunities within key vertical markets such as retail, healthcare, logistics, and warehousing.
  • Attend external customer meetings and vendor visits (approx. 2.5 days per week) to support partner development, present solutions, and strengthen relationships.
  • Continuously maintain and grow personal knowledge of the DCPOS industry, new technologies, and market developments through training, certifications, and vendor accreditations.
  • Provide internal support through pipeline management, training, coaching junior team members, and supporting the wider team as a DCPOS subject matter expert when needed.

To set you up for success, we are looking for the following skills and experience:

  • Previous experience in sales, ideally within IT distribution or technology sector; prior knowledge of the DCPOS channel and vendor landscape is highly advantageous.
  • Strong consultative sales approach with excellent verbal and written communication skills, able to build trusted relationships with partners at all levels.
  • High level of commercial awareness and the ability to align technology solutions to customer business needs across multiple vertical sectors.
  • Well-organised with strong time management skills, capable of managing multiple tasks and opportunities in a fast-paced sales environment.
  • A proactive team player who can also coach and support colleagues.
  • Self-motivated, resilient, and comfortable working towards individual and team targets.

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    IT Services and IT Consulting

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Key Account Manager employer: Ingram Micro

Ingram Micro is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. As a Key Account Manager, you will benefit from comprehensive training, market-leading incentives, and the opportunity to build strong relationships with partners in a fast-paced environment, all while being part of a global leader in technology solutions based in Milton Keynes.
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Contact Detail:

Ingram Micro Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Make sure to research Ingram Micro and their DCPOS solutions thoroughly. Understanding their products, services, and market position will help you engage in meaningful conversations with the job poster and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Ingram Micro on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your discussions with the hiring team.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your consultative sales approach and ability to build relationships. Tailoring these examples to align with the DCPOS channel will make your case stronger when speaking with the job poster.

✨Tip Number 4

Stay updated on the latest trends in the DCPOS industry and technology sector. Being able to discuss recent developments or innovations during your conversation will highlight your commitment to continuous learning and your suitability for the role.

We think you need these skills to ace Key Account Manager

Consultative Sales Approach
Excellent Verbal and Written Communication Skills
Strong Relationship Building
Commercial Awareness
Time Management Skills
Proactive Team Player
Coaching and Mentoring Skills
Self-Motivation
Resilience
Ability to Manage Multiple Tasks
Knowledge of DCPOS Solutions
Understanding of IT Distribution and Technology Sector
Customer Service Excellence
Market Knowledge in Retail, Healthcare, Logistics, and Warehousing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly within the IT distribution or technology sector. Emphasise any previous roles where you managed accounts or developed business relationships.

Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the DCPOS channel and how your skills align with the job requirements. Use specific examples to showcase your consultative sales approach and ability to build trusted relationships.

Showcase Your Knowledge: Mention any certifications or training related to DCPOS products or the technology industry. This will show your commitment to continuous learning and your ability to provide value-added support to partners.

Highlight Soft Skills: In addition to technical skills, emphasise your strong communication, time management, and teamwork abilities. Provide examples of how you've successfully collaborated with colleagues or supported junior team members in the past.

How to prepare for a job interview at Ingram Micro

✨Research the DCPOS Industry

Before your interview, make sure to brush up on the latest trends and technologies in the DCPOS sector. Understanding the market landscape will not only impress your interviewers but also help you answer questions more effectively.

✨Showcase Your Sales Experience

Be prepared to discuss your previous sales roles, particularly any experience within IT distribution or technology. Highlight specific achievements and how they relate to managing reseller partners and developing new business opportunities.

✨Demonstrate Consultative Selling Skills

Since the role requires a strong consultative sales approach, practice articulating how you build relationships with partners. Use examples that showcase your ability to align technology solutions with customer needs across various sectors.

✨Prepare Questions for Your Interviewers

Having insightful questions ready shows your genuine interest in the role and the company. Ask about their current challenges in the DCPOS market or how they envision the future of their product offerings to demonstrate your proactive mindset.

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