Field Network EngineerLocation: South East (London and surrounding areas), a full UK driving licence and residence within the advertised region are essential. Salary: salary dependent on experience, plus company car, fuel card, paid overtime and on-call and expenses covered. Due to continued growth, Comms-care is looking for a Field Network Engineer to join our Technical Services team. This role combines field-based and remote technical support, helping customers resolve hardware and networking issues and return systems to service quickly and effectively. Whilst experience with networking technologies is advantageous, we're equally interested in candidates with transferable technical skills, a strong aptitude for troubleshooting, and a desire to develop their career. Full training and ongoing development will be provided. What your role as a Field Network Engineer will involve: Work within the Technical Services team and be responsible for providing the technical support skills to our customers both onsite and remotely. Installing and supporting network devices, PCs and Servers for our customers. Remote and onsite troubleshooting. Pre-staging of router and switch installations according to documentation. Facilitating customer adds, moves & changes, customer rollouts and other project based installs. Project based site survey and documentation. Post-Sales support. 1st/ 2nd line Server/PC hardware break fix support. Strong communication and customer service skills, with the ability to build positive relationships and explain technical issues clearly to customers. Experience providing network and PC/ Server field engineering services to high profile customers. A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations. AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice schemeRising holiday allowance at Year 2 and Year 5Birthday day offEmployee Referral Bonus - help us grow our team and get rewarded for introducing great talent. Employee discounts and wellness perksModern offices with breakout spaces, free tea and coffee, and a private wellness roomDevelopment opportunities with clear career progression and trainingWe Are Ingram Micro GroupIngram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. Northwich, Cheshire, United KingdomType: Full time
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IT Field / Infrastructure Engineer (Permanent) in Cheshire, Warrington employer: Ingram Micro
Ingram Micro is an exceptional employer that fosters a vibrant and collaborative work culture in Milton Keynes, where employees are encouraged to innovate and make a meaningful impact. With a strong focus on personal and professional growth, the company offers comprehensive training, clear career progression, and a range of benefits including health insurance, rising holiday allowances, and employee discounts. Join a team that values your contributions and supports your journey in the dynamic world of technology sales.
