Overview
Credit Controller – Milton Keynes (Hybrid mandatory 3‑day work pattern; candidates must live within commuting distance of the Milton Keynes office).
Responsibilities
- Manage the timely collection of customer debt across a portfolio of key accounts.
- Build strong relationships with customers and internal stakeholders to resolve queries and drive payment performance.
- Review held orders and make informed decisions to support order release and minimise risk.
- Investigate and resolve escalated customer queries and complaints.
- Work closely with Sales, Finance, Credit Risk and a third‑party collections provider to manage complex accounts.
- Produce debtor reporting, cash forecasts and other working‑capital reports as required.
- Support continuous improvement by identifying opportunities to enhance processes and ways of working.
Qualifications
- Experience in Credit Control, Accounts Receivable or a similar finance role.
- Excellent communication skills, with the ability to build relationships and influence stakeholders.
- Good analytical skills and confidence interpreting financial information.
- Confidence using Excel, including Pivot Tables and VLOOKUPs.
- Proactive approach, with the ability to manage priorities and take ownership of issues through to resolution.
Benefits
- AXA Health Insurance and Dental Plan options available through a salary sacrifice scheme.
- Rising holiday allowance at Year 2 and Year 5.
- Birthday day off.
- Employee Referral Bonus.
- Employee discounts and wellness perks.
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room.
- Development opportunities with clear career progression and training.
Company
Ingram Micro is a leading technology company that serves the global information technology ecosystem, providing products, services and solutions across the worldwide IT sales channel.
Credit Controller in Milton Keynes employer: Ingram Micro (UK) Ltd.
Ingram Micro is an exceptional employer, offering a dynamic work culture in Milton Keynes that promotes employee growth and development. With a strong focus on wellbeing, employees enjoy benefits such as health insurance, rising holiday allowances, and modern office amenities, all while engaging in meaningful sales initiatives for Dell products. The hybrid working model fosters a balanced lifestyle, making it an attractive opportunity for those looking to thrive in a supportive environment.
