Ingram Micro is seeking a Service Delivery Manager to oversee contractual deliverables and the end-to-end customer service experience for assigned accounts. You will ensure governance, optimise service delivery, and drive improvements to protect margins and client satisfaction.
You will collaborate with the Account Manager and sales support to recognise new opportunities, manage risks, and report on performance against SLAs and KPIs, while maintaining strong client relationships.
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Strategic Service Delivery Manager in Warrington employer: Ingram Micro Inc.
Ingram Micro is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Sr Platform Solutions Specialist role. With a strong emphasis on employee growth and development, team members are encouraged to deepen their expertise while contributing to impactful vendor conversations and strategic initiatives. Located in a dynamic environment, employees benefit from access to cutting-edge technology and resources, ensuring they remain at the forefront of industry advancements.
