Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch managed services around the clock.
- Company: Global tech services provider with a modern office in Northwich.
- Benefits: Competitive salary, great benefits, and opportunities for professional growth.
- Other info: Join a dynamic environment with significant career advancement potential.
- Why this job: Make a real impact in service delivery while leading innovative engineering teams.
- Qualifications: Strong leadership skills and experience in managed services required.
The predicted salary is between 60000 - 80000 £ per year.
A global technology services provider in Northwich is seeking a Head of Managed Services. This senior role requires strong leadership and MSP background, focusing on service delivery across a 24×7 operational model.
Responsibilities include:
- Driving service management
- Leading engineering teams
- Ensuring high customer satisfaction
The position offers competitive benefits, a modern office environment, and significant development opportunities.
Senior MSP Leader – 24/7 Service Delivery & Ops in Northwich employer: Ingram Micro, Inc.
Contact Detail:
Ingram Micro, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MSP Leader – 24/7 Service Delivery & Ops in Northwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those in managed services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've driven service management and led teams to success. This will help them see you as the perfect fit for their senior role.
✨Tip Number 3
Prepare for interviews by brushing up on the latest trends in service delivery and operations. Being knowledgeable about current challenges and solutions in the MSP space will impress interviewers and show you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior MSP Leader – 24/7 Service Delivery & Ops in Northwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managed services and leadership roles. We want to see how your background aligns with the 24/7 service delivery model, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Managed Services role. Share your passion for service delivery and how you can drive customer satisfaction.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. We’re looking for someone who can lead engineering teams effectively, so include examples of how you've successfully managed teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Ingram Micro, Inc.
✨Know Your MSP Inside Out
Before the interview, make sure you thoroughly research the company’s managed services offerings. Understand their operational model and how they deliver 24/7 service. This will not only show your interest but also help you articulate how your experience aligns with their needs.
✨Showcase Leadership Experience
Prepare specific examples of how you've successfully led engineering teams in the past. Highlight your approach to driving service management and improving customer satisfaction. Use metrics or outcomes to demonstrate your impact, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a 24/7 operational environment. Think about challenges you've faced in service delivery and how you overcame them. Practising these scenarios can help you respond confidently and effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their future plans for service delivery or how they measure customer satisfaction. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.