Ingram Micro Group in Northwich is seeking a Service Desk Analyst to be the first point of contact for IT support, handling incidents and service requests with a strong focus on customer service. You’ll work hybrid, with 3 days per week in our Northwich office and receive ongoing training from an experienced team.
You’ll help maintain service levels, resolve issues, and keep customers informed throughout the resolution process while developing your IT support career within a global organisation.
#J-18808-Ljbffr
Hybrid IT Helpdesk Analyst - Service Desk in Northwich employer: Ingram Micro Inc.
Ingram Micro is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Sr Platform Solutions Specialist role. With a strong emphasis on employee growth and development, team members are encouraged to deepen their expertise while contributing to impactful vendor conversations and strategic initiatives. Located in a dynamic environment, employees benefit from access to cutting-edge technology and resources, ensuring they remain at the forefront of industry advancements.
