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- Tasks: Create innovative solutions and engage with customers to meet their business needs.
- Company: Join a leading IT service provider with a vibrant team culture.
- Benefits: Competitive salary, commission, training, and career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: IT or Cybersecurity graduate with experience in networking or IT operations.
- Other info: Work in a supportive environment with access to cutting-edge technology learning.
The predicted salary is between 28800 - 48000 £ per year.
Join our team as a Solution Engineer, reporting to the Head of Service Strategy. Your role involves responding to business opportunities by promoting and discussing our complete service portfolio. As a key member of the team, you will play a crucial role in solutions pre-sales and contribute to strategy development and technical relationships.
As a Solution Engineer you will:
- Handle pre-sales activities by creating solution proposals for incoming opportunities.
- Communicate with partners/customers to clarify requirements or business needs.
- Engage with customers to develop viable solutions.
- Configure Cisco hardware and software using Cisco Commerce Workspace for entry level solutions.
- Collaborate with teams and distributors to obtain pricing and configurations.
- Determine pricing for Managed Services and Packaged Professional Services.
- Communicate effectively with technical and non-technical audiences.
- Maximise application capabilities and support the use of new technologies.
- Investigate and resolve complex issues, applying creative thinking.
- Escalate technical queries to the company's practices and technical contacts.
- Attend vendor events for technical updates and present offerings to stakeholders.
To set you up for success we are looking for the following skills and experience:
- IT or Cybersecurity graduate.
- Proven experience in an IT operational role OR in a networking technical engineer type role.
- A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio.
- An awareness of Compute and Public Cloud.
- Familiar with industry best practice for service delivery (ITIL).
- Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements.
- Commercial understanding with a winning mentality.
Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of activity providing excellent service to our customers however, our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support.
We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
Solutions Engineer in Milton Keynes employer: Ingram Micro, Inc.
Contact Detail:
Ingram Micro, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think about how you can demonstrate your understanding of networking and IT solutions during the chat.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. We recommend applying through our website to ensure your application gets the attention it deserves!
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Solutions Engineer position!
We think you need these skills to ace Solutions Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Solutions Engineer role. Highlight your IT or Cybersecurity background, and any relevant networking experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your previous experiences align with our needs. Show us your personality and enthusiasm for the position!
Showcase Your Technical Skills: Since this role involves technical solutions, be sure to mention your familiarity with Cisco hardware, SD-WAN, and any other relevant technologies. We want to see how you can contribute to our team right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Ingram Micro, Inc.
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to be well-versed in networking, SD-WAN, and the Cisco/Meraki portfolio. Brush up on these topics before your interview, and be ready to discuss how you've applied this knowledge in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous positions. Highlight your creative thinking and how you approached these challenges, as this will demonstrate your ability to handle the technical queries that may arise in the role.
✨Communicate Like a Pro
You'll be interacting with both technical and non-technical audiences, so practice explaining complex concepts in simple terms. This skill is crucial for engaging with customers and partners effectively during the interview.
✨Understand the Company Culture
Familiarise yourself with Ingram Micro's values and their focus on customer service. Be prepared to discuss how your personal values align with theirs, and show your enthusiasm for being part of a team that prioritises a strong customer focus.
