At a Glance
- Tasks: Build relationships and drive new business in UCC and AV solutions.
- Company: Dynamic tech company with a focus on collaboration and innovation.
- Benefits: Health insurance, rising holiday allowance, birthday off, and employee discounts.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Join a vibrant team and make an impact in the tech industry.
- Qualifications: Sales experience preferred; passion for UCC/AV solutions is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Milton Keynes – Hybrid. This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.
About the Job
We are looking for a driven Internal Account Manager to join our team on a permanent basis, supporting growth across our Unified Communications & Collaboration (UCC) and Audio Visual (AV) portfolio. While this role includes managing a small number of existing partners, the primary focus is on building and developing your own pipeline, identifying new opportunities, and winning new business within our existing customer base. You’ll be responsible for driving revenue and profit growth through proactive engagement, outbound activity, and strong relationship building. This role will suit someone who enjoys picking up the phone, opening doors, and creating new opportunities, rather than simply maintaining existing accounts.
Core Responsibilities
- Build effective relationships with key partners, and develop a trusted advisor presence across UCC and AV solutions.
- Identify opportunities to cross‑sell and upsell across Unified Communications, collaboration tools, and AV technologies.
- Drive new business by identifying partner and end‑user needs linked to hybrid working, collaboration, and workplace transformation.
- Manage and develop a pipeline, ensuring opportunities are accurately tracked, progressed, and forecasted.
- Provide regular sales forecasts and business updates, maintaining clear visibility of performance and pipeline.
- Support and enable partners by sharing product knowledge and promoting relevant tools and platforms, including Xvantage™.
- Work closely with internal teams, including marketing and technical teams, to support go‑to‑market activity and drive engagement.
- Assist in the development of commercial proposals, supporting pricing, incentives, and solution positioning.
- Use data and insights to identify growth opportunities and support partners in expanding their UCC and AV offerings.
Skills and Experience
- Experience in a sales or account‑based role, ideally within technology, IT distribution, or a related sector.
- Knowledge or interest in UCC/AV Solutions is advantageous but not essential.
- An interest in UCC and/or AV solutions, with a willingness to learn.
- A commercial and proactive mindset, with the confidence to build relationships, create opportunities, and win new business.
- Comfortable communicating with customers and partners over the phone, via email, and face‑to‑face.
- Naturally curious and motivated to learn products, vendors, and new technology in a fast‑moving environment.
- Confident using business systems and tools, including Microsoft Outlook, Word, and Excel; CRM experience is beneficial.
- A desire to understand how things work, with the ability to spot opportunities to improve systems, processes, and ways of working.
- A strong focus on delivering a positive customer experience while achieving commercial outcomes.
Benefits
- AXA Health Insurance and dental plan options – available for you and your family through a salary sacrifice scheme.
- Rising holiday allowance at Year 2 and Year 5.
- Birthday day off.
- Employee referral bonus.
- Employee discounts and wellness perks.
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room.
- Development opportunities with clear career progression and training.
Internal Account Manager - UCC/AV in Milton Keynes employer: Ingram Micro, Inc.
Join a dynamic team as an Internal Account Manager in Milton Keynes, where we prioritise employee well-being and professional growth. Enjoy a hybrid working model, competitive benefits including health insurance and rising holiday allowances, and a vibrant work culture that fosters collaboration and innovation. With clear pathways for career advancement and a supportive environment, this is an excellent opportunity for those looking to make a meaningful impact in the UCC and AV sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager - UCC/AV in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their UCC and AV solutions, and understand their market position. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can drive revenue and build relationships. Role-play with a friend or in front of a mirror to boost your confidence before those crucial calls.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the UCC/AV world.
We think you need these skills to ace Internal Account Manager - UCC/AV in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Account Manager. Highlight your experience in sales or account management, especially if it relates to UCC/AV solutions. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving new business. Let us know why you’re excited about this role and how you can contribute to our team.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to engage effectively. Whether it's through your writing style or the clarity of your ideas, we want to see that you can connect with partners and customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ingram Micro, Inc.
✨Know Your UCC/AV Stuff
Make sure you brush up on Unified Communications and Audio Visual solutions before the interview. Familiarise yourself with the latest trends and technologies in these areas, as it shows your genuine interest and willingness to learn.
✨Show Off Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about times when you’ve opened doors or created new opportunities, as this is key for the Internal Account Manager role.
✨Be Ready to Discuss Your Pipeline Management
Since managing a pipeline is crucial, come prepared to talk about how you track and progress opportunities. Share specific tools or methods you’ve used in the past to ensure visibility and accuracy in forecasting.
✨Demonstrate Your Proactive Mindset
Think of instances where you’ve taken the initiative to drive new business or improve processes. Highlight your commercial mindset and how you’ve identified growth opportunities in previous roles to impress the interviewers.
