At a Glance
- Tasks: Manage collections, resolve disputes, and maintain customer relationships.
- Company: Ingram Micro is a leading tech company impacting the global IT ecosystem.
- Benefits: Enjoy competitive pay, commissions, career development, and extensive training.
- Other info: Full training provided; access to advanced technology-based learning resources.
- Why this job: Join a collaborative team that values detail, teamwork, and innovation in finance.
- Qualifications: Experience in Credit Control, strong Excel skills, and excellent communication required.
The predicted salary is between 28800 - 43200 £ per year.
Credit Controller
Location: Milton Keynes - Hybrid
This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.
About the job
We're looking for a Credit Controller to join our Finance team at Ingram Micro UK. As the business continues to evolve, we need an experienced credit professional who can confidently manage key customer accounts, build strong stakeholder relationships, and drive cash collection performance.
You'll take ownership of a portfolio of sales‑driven and account‑managed customers, working closely with Sales, Finance and Credit Risk to resolve issues, minimise risk and support the financial performance of the business.
Core responsibilities
- Managing the timely collection of customer debt across a portfolio of key accounts
- Building strong relationships with customers and internal stakeholders to resolve queries and drive payment performance
- Reviewing held orders and making informed decisions to support order release and minimise risk
- Investigating and resolving escalated customer queries and complaints
- Working closely with Sales, Finance, Credit Risk and our third‑party collections provider to manage complex accounts
- Producing debtor reporting, cash forecasts and other working capital reports as required
- Supporting continuous improvement by identifying opportunities to enhance processes and ways of working
Skills and experience
- Experience in Credit Control, Accounts Receivable or a similar finance role
- Excellent communication skills, with the ability to build relationships and influence stakeholders
- Good analytical skills and confidence interpreting financial information
- Confident using Excel, including Pivot Tables and VLOOKUPs
- A proactive approach, with the ability to manage priorities and take ownership of issues through to resolution
What we offer
- AXA Health Insurance and Dental Plan options available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus – help us grow our team and get rewarded for introducing great talent
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
Credit Controller in Milton Keynes employer: Ingram Micro, Inc.
Ingram Micro, Inc. is an excellent employer that fosters a dynamic work culture in Northwich, offering a hybrid working model that promotes work-life balance. Employees benefit from comprehensive health insurance, a generous holiday allowance that increases with tenure, and ample opportunities for career development, making it a rewarding place to grow professionally while managing key customer accounts.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Milton Keynes
✨Tip Number 1
Familiarise yourself with the company's credit policy and financial processes. Understanding how they operate will help you demonstrate your proactive approach during interviews and discussions.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data analysis and reporting. Being able to showcase your proficiency in managing aged debt reports can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved disputes or payment delays in previous roles. This will highlight your problem-solving skills and ability to maintain strong customer relationships.
✨Tip Number 4
Network with current or former employees of Ingram Micro to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach during the application process.
We think you need these skills to ace Credit Controller in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in Credit Control or similar finance roles. Emphasise your track record in effective debt management and any specific achievements that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with their needs, particularly your ability to build strong customer relationships and your proactive approach to problem-solving.
Highlight Relevant Skills:In your application, be sure to mention your proficiency in Excel and Microsoft Office, as well as your excellent communication skills. These are crucial for the role and will help you stand out.
Show Enthusiasm for the Company:Express your excitement about the opportunity to work at Ingram Micro. Mention their commitment to technology and customer focus, and how you can contribute to their goals of financial health and operational excellence.
How to prepare for a job interview at Ingram Micro, Inc.
✨Showcase Your Experience
Be ready to discuss your previous experience in Credit Control or similar finance roles. Highlight specific examples of how you've effectively managed debts and resolved disputes, as this will demonstrate your capability to handle the responsibilities of the position.
✨Emphasise Attention to Detail
Since the role requires high attention to detail, prepare to give examples of how you've maintained accuracy in your work. Discuss any processes you’ve implemented to ensure precision, especially when it comes to reconciling payments and managing customer records.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Be prepared to explain how you've built strong relationships with customers and internal teams. Use specific instances where your communication skills helped resolve issues or improved collections.
✨Exhibit a Solutions-Driven Mindset
The company values a proactive approach to problem-solving. Think of examples where you've identified opportunities for process improvement or streamlined operations. This will show that you not only react to challenges but also actively seek ways to enhance efficiency.
