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- Tasks: Become a Cisco Sales Specialist, managing customer inquiries and driving innovative solutions.
- Company: Ingram Micro is a leading tech company connecting businesses with global IT solutions.
- Benefits: Enjoy competitive pay, commissions, career development, and extensive training on tech products.
- Why this job: Join a fun team that values growth, innovation, and making a real impact in technology.
- Qualifications: 1-4 years in sales or customer service, strong communication skills, and a desire to learn.
- Other info: Access a world-leading catalogue of technology-based learning and join a supportive work culture.
The predicted salary is between 28800 - 43200 £ per year.
It\’s fun to work in a company where people truly BELIEVE in what they\’re doing!
Job Description:
About the Job
Step into one of Ingram Micro’s most critical and high-performing departments as a Cisco Sales Specialist. This is more than just a sales role— it’s a chance to become a trusted advisor and drive innovative solutions for our customers. You’ll develop deep expertise in Cisco’s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients.
This role is perfect for someone with 1-4 years of customer facing experience who’s eager to learn, grow, and make an impact.
What your role as a Cisco Sales Specialist will involve:
Manage a shared inbox, ensuring prompt and professional responses to customer inquiries.
Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs.
Maintain and develop relationships with a priority list of high-value partners who regularly invest in Cisco solutions.
Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations.
Identify and onboard new partners, nurturing them until they become established and ready to transition into a managed account space.
Proactively support and develop new partners, helping them understand Cisco offerings and maximize their engagement.
Serve as the go-to expert on Cisco\’s offerings, including Meraki, for both inbound customer inquiries and outbound sales efforts
Proactively follow up on outbound leads and identify new sales opportunities to grow the business.
Oversee the progress of deals, ensuring smooth transactions and customer satisfaction throughout the sales process.
Stay up to date on Cisco services, marketing initiatives, and product knowledge to confidently discuss offerings on calls.
Support both Ingram Micro’s and customers\’ sales initiatives through effective communication and relationship-building over the phone.
To set you up for success, we are looking for the following skills and experience
Proven experience in Sales, Account Management, or customer service role
Outstanding communication skills across phone, email, and face-to-face interactions.
Motivation to continuously learn and adapt to new technology in a fast-paced environment.
Strong proficiency in Microsoft Office (Outlook, Word, Excel) and CRM systems.
A desire to enhance and improve systems, processes, and customer experiences.
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com .
Make an application to join the team!
None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base,commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialisingin,and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!
Click Introduce Yourself above to join our talent network!
About Us
It’s no surprise that technology powers the planet.But whatmight surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contributiona reality: helping businessesgrow, supporting industries from healthcare to education with their technology, oreven connecting the world.What’s in it for you? Well, we take great care of our people, everyone is made to feelwelcome, and opportunities to grow apply to all. Butthe prospect of shaping the futurethrough technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.
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Sales Specialist - Cisco employer: Ingram Micro Australia Pty Ltd
Contact Detail:
Ingram Micro Australia Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist - Cisco
✨Tip Number 1
Familiarise yourself with Cisco's product portfolio. Understanding the key features and benefits of their offerings will help you engage confidently with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Ingram Micro or those in similar sales roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Stay updated on the latest trends in technology and sales strategies. Being knowledgeable about industry developments will not only boost your confidence but also show your commitment to continuous learning, which is highly valued in this role.
We think you need these skills to ace Sales Specialist - Cisco
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, account management, or customer service. Emphasise your communication skills and any specific achievements that demonstrate your ability to drive sales and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Cisco's products and how your background aligns with the responsibilities of a Sales Specialist.
Showcase Your Technical Skills: Since the role requires proficiency in Microsoft Office and CRM systems, mention any relevant experience you have with these tools. If you have experience with Cisco products or similar technologies, be sure to highlight that as well.
Prepare for Potential Questions: Think about how you would respond to questions regarding your sales strategies, customer relationship management, and how you stay updated on technology trends. This preparation will help you convey confidence during the application process.
How to prepare for a job interview at Ingram Micro Australia Pty Ltd
✨Know Your Cisco Products
Familiarise yourself with Cisco's extensive portfolio, including Meraki. Being able to discuss specific products and their benefits will demonstrate your expertise and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients in the past.
✨Demonstrate Your Problem-Solving Ability
Think of scenarios where you've had to resolve customer issues or close deals under pressure. Highlighting your commercial insight and ability to think on your feet will impress interviewers.
✨Express Your Willingness to Learn
This position is perfect for someone eager to grow. Be prepared to discuss how you stay updated with technology trends and your motivation to continuously learn about new products and services.
