Team Leader

Ingram Content Group UK Ltd is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, and innovation, we can’t wait to meet you!

Responsibilities:

• Manages a team of distribution operatives.
• Communicates company goals, safety practices, and deadlines to the team.
• Motivates team members and assesses performance.
• Provides help to management, including hiring and training, and keeps management updated on team performance.
• Communicates concerns and policies among management and team members.
• Works within the team in any role deemed necessary due to business needs ensuring distribution efforts are maximized on a daily basis.
• Constantly reviews working practices to provide cost-effective solutions.
• Maintains and improves working procedures.
• Provides accurate management information.
• Supervises Goods in/out, ensuring accurate recording of distribution in-house.
• Motivates workforce.
• Works with the Warehouse Manager and other Team Leaders to manage and prioritize staffing assignments to ensure customer demand and production targets are met.
• Executes and coordinates employee training to ensure that procedures are followed and meet all quality requirements.
• Agrees and implements measures and targets, monitors and controls performance, reports on progress, and initiates corrective action as required (e.g. Quality and on-time delivery).
• Attends daily meetings with the Warehouse Manager and peers, covering for staff absence, filling gaps in resource in all areas, prioritising work requirements, and effectively communicating this to the team.
• Uses basic problem-solving techniques to ensure stable operation of the work cell.
• Sets, monitors, and reviews staff and shift performance.
• Identifies and supports continuous improvement efforts with the Warehouse Manager and the continuous improvement team.
• Deputises for the Warehouse Manager and other Team Leaders as and when required.
• Provides a positive 'can do' approach to management, whilst leading the team by example.
• Maintains a clean and organized work area in the Distribution area and outside loading bay.
• Ensures Health and Safety compliance and programs are being followed where applicable.
• Responsible for own Health and Safety and aware of factors affecting colleagues to maintain a safe environment.
• Reports any accidents or potential hazards to the Line Manager immediately.
• Performs other duties as reasonably requested by the management team.

Qualifications:

• Good understanding of all distribution practices.
• Excellent Microsoft computer skills and computer literacy.
• Proven track record of leading teams.
• Keen attention to detail.
• Leadership within a modern warehouse environment.
• Problem solving and continual process improvement experience.
• Track record of leading a warehouse team, bringing great leadership and team relationship building knowledge.
• High level of drive and commitment.
• Good verbal and written communication.
• Strong leadership skills.
• Resilient.
• Excellent communicator.
• Positive team player.
• Self-starter.
• Relationship developer.
• Organised.
• Analytical.
• At least 2 years' warehouse experience in a fast-paced, high-volume environment.
• At least 2 years' experience as a Supervisor.
• At least 2 years' experience working with a computerized Warehouse / Distribution Management System.
• Fork Lift Truck License Holder - Reach / Counter Balance / High-Bay / Combi is desirable - training can be provided.

Education:

• GSCE / A level education required.
• Pass Grade A-C in Maths and English.

Essential Physical Demands:

• Ability to walk and stand continuously during the assigned shift.
• Ability to lift/carry in full range of motion up to 20 kilos during the assigned shift.
• Ability to push/pull in a manufacturing environment up to 20 kilos during the assigned shift.
• Ability to grip/grasp continuously during the assigned shift.
• Ability to bend, kneel/squat, twist/turn, reach above shoulder, and type/keyboard frequently during the assigned shift.
• Ability to work designated shift including overtime as required.
• Ability to work a flexible schedule which could include nights and weekends & ability to travel as needed.
• Exposure to a wide range of temperatures.

Benefits:

• Competitive salary.
• Generous holiday plus Bank Holidays.
• Life Assurance.
• Company Pension Scheme.
• Company Sick Pay Scheme.
• Continuous Professional Development and Training Opportunities.
• Business Casual dress code, dress down Fridays.
• Free onsite parking.
• Free Hot drinks.
• Snack and Drink Vending machines on site.
• Service Awards.