Ingram Content Group is seeking a customer-focused professional to support publishers and readers in an on-demand world. You will act as the primary contact for customers, addressing questions, resolving issues, and guiding them through our Lightning Source services.
You will work across teams in the US, UK and AU, handle inquiries by phone, email and chat, and contribute to a positive customer experience through proactive communication and problem solving.
Client Success Coordinator - 3-Month Contract in Milton Keynes employer: Ingram Content Group
Join a vibrant and supportive team at an established industry player, where your passion for publishing will be nurtured and valued. With a strong emphasis on employee growth, you'll have access to training opportunities and mentorship that will help you thrive in your career. Located in a dynamic environment, this role offers the chance to make meaningful contributions while enjoying a collaborative work culture that celebrates creativity and innovation.