At a Glance
- Tasks: Support publishers and customers through phone, email, and chat, resolving issues and guiding clients.
- Company: Ingram Content Group, a leader in book solutions with a global reach.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborate with global teams in an exciting and supportive environment.
- Why this job: Join a dynamic team and make a difference in the publishing industry.
- Qualifications: 3+ years in customer support, strong English skills, and adaptability in fast-paced settings.
The predicted salary is between 25650 - 31350 £ per year.
Ingram Content Group in the United Kingdom is seeking an experienced customer support specialist to assist publishers and customers across Ingram Spark/Lightning Source offerings.
You will engage via phone, email and chat, resolving issues and guiding clients through service options.
Ideal candidates have 3+ years in a related field, strong English communication, and the ability to adapt in a fast-paced environment while coordinating with global teams.
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French-Speaking Client Services Specialist - Book Solutions employer: Ingram Content Group
Lightning Source UK Ltd offers a dynamic work environment in Milton Keynes, where employees are valued and supported in their roles. With a strong focus on safety and teamwork, the company provides excellent benefits including a competitive pension scheme and life assurance, alongside opportunities for personal and professional growth within the Ingram Content Group. Join us to be part of a collaborative culture that prioritises employee well-being and development.
