At a Glance
- Tasks: Help customers find what they need and create a welcoming shopping experience.
- Company: Join the dynamic team at IKEA Cardiff, known for its inclusive culture.
- Benefits: Earn £13.45 per hour, enjoy discounts, free meals, and flexible hours.
- Other info: Great opportunities for growth in a supportive environment.
- Why this job: Be the friendly face that makes shopping enjoyable and impactful.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 13.45 - 13.45 £ per hour.
Job ID
362465
Date posted
24/08/2026
IKEA Cardiff are looking to welcome Sales Assistants to their sales team!
Join our team as a Sales Assistant and be the welcoming face that helps customers find exactly what they need!
This is a busy role perfect for someone who enjoys working with people, thrives during busy shifts, and takes pride in delivering reliable customer service.
You'll play a key part in creating a welcoming shopping experience, offering product advice, and keeping the store looking its best.
If you're motivated, consistent, and ready to grow your skills in retail, we'd be keen to hear from you!
WHAT WE OFFER
- The Start Date of employment will be: 27th September 2026
- Competitive hourly rate of £13.45 per hour.
- 12, 20 & 24 hours per week contracts, working 3, 4 or 5 days per week (dependant on contract size), working 3 out of 4 weekends per month.
- Evening availability until 9.00pm is essential.
- We can discuss flexibility to match your life and our business needs during the interview, for example weekend only contracts.
- 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
- Free car parking, a cycle-to-work scheme and season travel ticket loan.
as well so much more! https://www. ikea. com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/
- WHAT YOU'LL NEED TO HAVE
- Experience in a fast-moving, customer-facing environment would be a great advantage.
- Confident using computers and digital tools, with the ability to pick up new IKEA systems and processes with ease.
- You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
- You take initiative, make well-informed choices, and actively with your daily tasks.
- Prioritise and organise your own work to make efficient use of the time available with great attention to detail.
- WHAT YOU'LL BE DOING DAY TO DAY
- Provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
- Motivated by the range, curious to learn the stories behind the products and their design.
- You support sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop.
- Manual handling and heavy lifting of various stock safely.
- WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
#J-18808-Ljbffr
Sales Assistant employer: Ingka External
IKEA Cardiff is an exceptional employer that prioritises employee well-being and growth, offering competitive pay and a range of benefits including a generous discount scheme, life assurance, and free meals. With a vibrant work culture that values diversity and inclusivity, employees are encouraged to develop their skills in a supportive environment while contributing to a welcoming shopping experience for customers. Join us to be part of a team that not only cares for its customers but also invests in the personal and professional development of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Ingka External, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Ingka External that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Ingka External will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Ingka External and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Ingka External
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Ingka External, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Ingka External!
