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For Companies At a Glance
- Tasks: Build and maintain relationships in the Business sector to drive sales.
- Company: Join IKEA Edinburgh, a leader in transforming customer experiences.
- Benefits: Enjoy a competitive salary, 15% discount, life assurance, and more.
- Why this job: Be part of a team that creates accessible IKEA experiences for everyone.
- Qualifications: Proven B2B sales experience and strong leadership skills required.
- Other info: Diverse workplace welcoming all backgrounds and abilities.
The predicted salary is between 30000 - 42000 £ per year.
At IKEA Edinburgh we have bold plans to transform the customer journey in the Scotland North and East Market area, by getting closer to where our customers live & work. We aim to develop our customer offer to secure support and enable consumers to feel and experience a more "accessible IKEA" wherever they live.
We are looking for an innovative sales person that can cultivate new relationships while maintaining existing ones to develop and grow our Business to Business sales.
What we offer:
- The starting salary for this role is £37,500 per annum, based on competence and experience.
- 39 hours working 5 days per week including evenings and weekends when required.
- Your base location will be the IKEA Edinburgh store; however, there will be a need to travel all across Scotland.
- We can discuss flexibility to match your life and our business needs during the interview.
- 15% IKEA discount portal helping you save hundreds on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions, interest-free loans.
What you’ll need to have:
- You are an experienced Business to Business sales person with a proven track record of converting leads into sales.
- You are a strong leader with experience in influencing peers and stakeholders through inspirational communication.
- You have experience in analysing performance against targets such as sales and market share, to identify commercial opportunities and create action plans.
- You are knowledgeable about the local Business to Business market, with an understanding of customer expectations.
- You have experience in providing customer support through in-person and digital interactions, seeing each interaction as an opportunity to convert contact to sales.
- You have an interest in understanding the behaviours and needs of companies, their employees and clients, finding the right solution for each.
What you’ll be doing day to day:
- You will develop relationships within the Business sector aiming to secure requests for proposals for new builds, hotel refurbishments, apartments, office buildings, government offices and other such opportunities.
- You will collaborate with store coworkers across relevant functions such as Selling and Customer Fulfilment, to create high quality and timely responses to all requests for proposals.
- You will oversee the delivery of any won deals, coordinating and collaborating with coworkers in relevant functions to manage the process and avert issues.
- You will handle the after sales service for all key account deals, following up to ensure satisfaction and address any issues, securing long term business relationships.
We care for the people. It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Recruitment process information:
- Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV and cover letter with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview.
- We understand not everyone will be successful, but we promise to keep you informed either way.
- For any advice or support, please email emma.jones4@ingka.ikea.com and I will be happy to help!
IKEA Key Account Manager employer: Ingka External
Contact Detail:
Ingka External Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IKEA Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find potential contacts at IKEA or in the B2B sales space. You never know who might help you land that interview!
✨Tip Number 2
Research is key! Dive deep into IKEA's business model and their approach to customer relationships. Understanding their values and how they operate will give you an edge during interviews and help you tailor your pitch to what they’re looking for.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to B2B sales and relationship management. Role-play with a friend or use mock interviews to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the IKEA team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace IKEA Key Account Manager
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV is tailored to highlight your Business to Business sales experience. We want to see your proven track record of converting leads into sales, so don’t hold back on showcasing your achievements!
Personalise Your Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with our vision at IKEA. Let us know why you’re the perfect fit for transforming the customer journey.
Showcase Your Communication Skills: As a Key Account Manager, strong communication is key. In your application, highlight examples where you've influenced peers or stakeholders. We love seeing how you can inspire others through your words!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Ingka External
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your ability to analyse performance against targets. Brush up on your sales metrics and be ready to discuss how you've converted leads into sales in the past. Bring specific examples that showcase your success!
✨Understand the Local Market
Familiarise yourself with the Business to Business landscape in Scotland. Research local competitors and customer expectations. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to IKEA's goals.
✨Showcase Your Communication Skills
Since the role requires influencing peers and stakeholders, practice articulating your thoughts clearly and confidently. Prepare to share instances where your communication led to successful collaborations or resolved conflicts.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing after-sales service or coordinating with different teams. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and customer-centric mindset.
