Commercial Manager in Farnborough

Inghams and Santa’s Lapland are part of Hotelplan UK, a Group of specialist tour operators. As a Group we are incredibly passionate about the holidays we sell, and our employees both in the UK and Overseas are focused on ensuring that we meet, indeed exceed, the expectations of our customers. Our vision is to be the most loved travel company in our markets, famous for customer experience and sustainable travel. The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people. We are united by our shared passion for our exceptional brands - Inghams and Santa's Lapland. Driven by a strong sense of purpose, staying true to our commitment to our people and planet. If you’re looking for a career that’s not just a job but a fulfilling adventure, we welcome you to explore opportunities with us. Join our team and be part of a dynamic, purpose-driven business dedicated to making a positive impact in the world. Join us on our journey, creating extraordinary travel experiences for all.

This role is based in Farnborough, Hampshire with 2 days per week in the office. Our office is within walking distance of the train station and has free parking. This is a full-time position, however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week). Salary: £40,000 - £50,000 + bonus. Fixed term contract for 12 months.

About the role: This is a key role in the Commercial team, working closely with the Senior Commercial Manager and Commercial Director to support the delivery of commercial performance across our holiday brands. You will be responsible for analysing trading data, supporting pricing and tactical decisions, contributing to promotional planning, and helping to ensure that the business achieves its revenue and passenger targets. You will also play a key role in supporting communication and coordination between teams, ensuring commercial priorities are implemented effectively across the business.

Responsibilities:

• Monitor and report on trading performance across seasons and destinations.
• Analyse data to help inform pricing, promotions and tactical activity.
• Assist with the creation of flight supplements, accommodation pricing, and offer construction.
• Support the Senior Commercial Manager in implementing commercial strategies.
• Work closely with Product, Marketing, Ecommerce, Sales and Agency teams to ensure commercial priorities are delivered.
• Track competitor pricing, offers and policies, feeding insights back to the commercial team.
• Assist with the preparation and delivery of weekly commercial meetings and trading updates.
• Help develop and maintain internal processes that support efficient commercial decision-making.
• Provide input into cross-functional promotional campaigns.
• Respond to ad hoc commercial queries and provide timely analysis and insights.
• Contribute to planning and execution of new product launches or commercial initiatives.
• Collaborate with Finance to ensure accurate revenue reporting and margin control.
• Ensure compliance with commercial governance, approval processes and pricing rules.
• Provide commercial input into digital initiatives, including website merchandising and conversion optimisation.

Am I the right person? We are looking for your application to demonstrate:

• Strong numerical and analytical skills with commercial acumen.
• Proficient in Excel and confident working with data to draw out key insights.
• Experience working in a commercial, pricing, or trading environment.
• Good communicator – able to present ideas clearly and build relationships across teams.
• Strong organisational skills and attention to detail.
• Comfortable working to deadlines in a fast-paced environment.
• Positive, proactive mindset with a willingness to learn and grow.
• Passion for, or experience working in travel, or an understanding of the booking/customer journey is desirable.

Sustainability and responsible tourism is at our core and our values will be close to your heart. Diversity is to be celebrated. Life would be dreary, and change would be slow, if we all thought the same way. We challenge our ideas, each other, and our business partners - always with respect and kindness.