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- Tasks: Manage customer accounts, reduce debt, and improve credit control processes.
- Company: Growing finance business in Leeds with a supportive culture.
- Benefits: Salary up to £34,000, flexible hours, and strong progression prospects.
- Other info: Collaborative team environment with excellent development opportunities.
- Why this job: Enjoy autonomy while making a real impact on processes and customer relationships.
- Qualifications: Experience in credit control and a proactive, solutions-focused mindset.
The predicted salary is between 34000 - 34000 £ per year.
Some credit control roles are purely about chasing debt. This one is much more about ownership. You’ll be joining a growing business where the finance team is encouraged to challenge processes, improve ways of working and take real responsibility for their area. They’re looking for someone who can manage the day-to-day while also spotting where things could work better and having the confidence to do something about it. The team itself is genuinely approachable and collaborative, with a good balance between autonomy and support.
This role sits within a busy finance function where credit control plays an important part in maintaining strong customer relationships and supporting cashflow across the business. You’ll have ownership of your ledger, working closely with both customers and internal stakeholders to resolve issues, reduce aged debt and improve processes where needed. There’s a lot of trust in the role - they’re looking for someone who can think for themselves, prioritise effectively and bring ideas to the table.
Why this role stands out
- A business that genuinely gives people autonomy
- Opportunity to improve processes rather than just follow them
- Friendly, supportive and down-to-earth team
- Strong long-term prospects within the finance function
- Flexibility around start and finish times
- Central Leeds location with good transport links
What you’ll get involved in
- Managing customer accounts and reducing aged debt
- Chasing overdue payments and resolving queries
- Building relationships with customers and internal teams
- Investigating account discrepancies and payment issues
- Allocating cash and reconciling accounts
- Supporting reporting around debt and collections
- Identifying ways to improve credit control processes and efficiency
- Assisting with wider finance tasks where required
Who this is for
- Has solid experience within credit control
- Is proactive and comfortable taking ownership
- Enjoys improving processes and challenging inefficiencies
- Can think on their feet and work independently
- Communicates confidently and professionally
- Brings a positive, solutions-focused approach
The environment
Based in Leeds city centre, the business offers flexibility around working hours and has built a culture where people are trusted to manage their workload sensibly. The team is approachable, collaborative and supportive, with good opportunities to develop over time.
The reward
Salary up to £34,000 DOE. Flexible start and finish times. Additional flexible benefits. Strong progression prospects. Supportive and collaborative team environment.
Credit Controller in Leeds employer: Ingham Frankland Fide
Contact Detail:
Ingham Frankland Fide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those working in credit control. Attend local meetups or online webinars to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've improved processes or resolved issues in previous roles. This will demonstrate your proactive approach and ability to take ownership, which is exactly what they're looking for.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We want to see your application and give you the best chance to shine. Plus, it shows you're genuinely interested in joining our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller in Leeds
Some tips for your application 🫡
Show Your Ownership: In your application, make sure to highlight your experience in taking ownership of tasks. We want to see how you've managed your own ledger or similar responsibilities in the past. This role is all about being proactive, so let us know how you’ve tackled challenges head-on!
Be Process-Driven: We’re looking for someone who enjoys improving processes, so don’t shy away from sharing examples of how you’ve identified inefficiencies and made things better. Tell us about the changes you’ve implemented and the positive impact they had on your previous roles.
Communicate Confidently: Since this role involves building relationships with customers and internal teams, it’s crucial to demonstrate your communication skills. Use your application to showcase how you’ve effectively resolved queries and maintained strong customer relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ingham Frankland Fide
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and key performance indicators. Be ready to discuss how you've managed customer accounts, reduced aged debt, and improved processes in your previous roles. This shows you’re not just familiar with the basics but can also bring valuable insights to the table.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in credit control. Whether it’s resolving payment issues or improving processes, having specific stories ready will demonstrate your proactive approach and ability to think on your feet. Remember, they want someone who can take ownership and make things better!
✨Emphasise Collaboration
Since the team values a friendly and supportive environment, highlight your experience working collaboratively with both customers and internal teams. Share instances where you’ve built strong relationships or worked together to resolve discrepancies. This will show that you fit well within their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s credit control processes and how they encourage improvement. This not only shows your interest in the role but also your eagerness to contribute ideas. It’s a great way to demonstrate that you’re looking for a position where you can truly make an impact.