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- Tasks: Lead and inspire a team to deliver impactful careers guidance in custodial settings.
- Company: Ingeus, dedicated to transforming lives and building safer communities.
- Benefits: Generous leave, private medical insurance, and community volunteering days.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and strong communication skills required.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 19800 - 46200 £ per year.
Salary: £33,000
Location: Yorkshire and Humber
Contract: Permanent Full time
Are you a strategic, people-focused leader with a passion for performance, quality and partnership working? We are seeking an experienced Team Manager to lead the delivery of our In-custody Careers, Information, Advice and Guidance (CIAG) contract across the region. This is a pivotal role with responsibility for operational performance, team leadership and stakeholder engagement, ensuring high-quality outcomes for people in custody while representing Ingeus with commissioners and prison partners.
Leadership & Performance
- Lead, manage and inspire CIAG Advisors and Peer Mentors to deliver high-quality services and exceed contractual KPIs.
- Hold local operational and performance management responsibility for all front-line delivery roles.
- Coach, develop and motivate staff through regular supervision, performance reviews and development planning.
- Plan, forecast and manage resources to meet changing operational requirements, including timely recruitment.
- Act as Senior Practitioner when required, delivering casework and interventions to provide resilience and flexibility.
- Champion the value of lived experience, ensuring services are inclusive, supportive and empowering.
- Motivate and promote service users' belief in their ability to change and progress.
Compliance & Quality
- Ensure delivery meets CIAG quality standards, including Matrix, Ofsted and HMIP requirements.
- Lead on compliance, audit, reporting and quality assurance across the service.
- Maintain full compliance with Ingeus policies, procedures and contractual obligations.
Partnership Working & Stakeholder Engagement
- Act as the key local representative for Ingeus with commissioners and stakeholders.
- Build and maintain strong working relationships with the Governor, Head of Education, Skills & Work, and wider prison teams.
- Develop and deliver the local partnerships strategy in line with regional and national objectives.
- Work collaboratively with MOJ staff and prison stakeholders to enhance service delivery and outcomes.
- Identify opportunities for service integration, innovation and best practice sharing across the region.
We are looking for someone who brings:
- Proven experience of managing teams in complex, multi-stakeholder environments.
- Strong knowledge of the Justice sector, particularly custodial settings.
- Excellent communication, negotiation and stakeholder management skills.
- A strong commitment to social value and improving outcomes for local communities.
- Flexibility to travel across the region, as this role covers multiple locations.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you'll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we've spent time listening to our employees to build our benefits package:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that's help with the application, interview format, or anything else - we're here to listen and work with you to find the best approach.
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us to discuss how we can support you.
If you think you have what it takes, don't delay and apply today - If we receive enough applications, this role may close early.
Team Manager in Yorkshire employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the justice sector and let them know you're on the hunt for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Ingeus and their CIAG services. Show us that you understand our mission and values, and be ready to discuss how your experience aligns with what we do. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website for the best chance at landing that role. We love seeing applications come directly from candidates who are genuinely interested in joining our team!
We think you need these skills to ace Team Manager in Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and working in complex environments. We want to see how your skills align with the role of Team Manager, so don’t hold back!
Showcase Your Leadership Skills: In your application, emphasise your ability to inspire and motivate others. Share specific examples of how you've led teams to success, as this is a key part of the Team Manager role we’re looking to fill.
Highlight Your Stakeholder Engagement Experience: We value strong communication and relationship-building skills. Be sure to mention any relevant experiences where you’ve successfully engaged with stakeholders or partners, especially in the justice sector.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Ingeus
✨Know Your Stuff
Make sure you brush up on your knowledge of the Justice sector, especially custodial settings. Familiarise yourself with the CIAG standards and how they apply to the role. This will show that you're not just interested in the position but also understand the context in which you'll be working.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in complex environments. Think about specific situations where you inspired or motivated your team to exceed performance targets. This is crucial for a Team Manager role, so have those stories ready to share!
✨Engage with Stakeholders
Since stakeholder engagement is key, think about how you would build relationships with commissioners and prison partners. Be ready to discuss your communication strategies and how you’ve navigated multi-stakeholder environments in the past.
✨Emphasise Social Value
Demonstrate your commitment to social value and improving community outcomes. Share any relevant experiences or initiatives you've been involved in that align with this mission. It’s important to show that you’re not just about numbers but genuinely care about making a difference.
