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- Tasks: Lead and inspire a team to deliver impactful careers guidance in custody settings.
- Company: Join Ingeus, a mission-driven organisation transforming lives and communities.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible volunteering opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and strong communication skills required.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 33000 - 46200 £ per year.
Are you a strategic, people-focused leader with a passion for performance, quality and partnership working? We are seeking an experienced Team Manager to lead the delivery of our In-custody Careers, Information, Advice and Guidance (CIAG) contract across the region. This is a pivotal role with responsibility for operational performance, team leadership and stakeholder engagement, ensuring high-quality outcomes for people in custody while representing Ingeus with commissioners and prison partners.
Leadership & Performance
- Lead, manage and inspire CIAG Advisors and Peer Mentors to deliver high-quality services and exceed contractual KPIs.
- Hold local operational and performance management responsibility for all front-line delivery roles.
- Coach, develop and motivate staff through regular supervision, performance reviews and development planning.
- Plan, forecast and manage resources to meet changing operational requirements, including timely recruitment.
- Act as Senior Practitioner when required, delivering casework and interventions to provide resilience and flexibility.
- Champion the value of lived experience, ensuring services are inclusive, supportive and empowering.
- Motivate and promote service users' belief in their ability to change and progress.
Compliance & Quality
- Ensure delivery meets CIAG quality standards, including Matrix, Ofsted and HMIP requirements.
- Lead on compliance, audit, reporting and quality assurance across the service.
- Maintain full compliance with Ingeus policies, procedures and contractual obligations.
Partnership Working & Stakeholder Engagement
- Act as the key local representative for Ingeus with commissioners and stakeholders.
- Build and maintain strong working relationships with the Governor, Head of Education, Skills & Work, and wider prison teams.
- Develop and deliver the local partnerships strategy in line with regional and national objectives.
- Work collaboratively with MOJ staff and prison stakeholders to enhance service delivery and outcomes.
- Identify opportunities for service integration, innovation and best practice sharing across the region.
We are looking for someone who brings:
- Proven experience of managing teams in complex, multi-stakeholder environments.
- Strong knowledge of the Justice sector, particularly custodial settings.
- Excellent communication, negotiation and stakeholder management skills.
- A strong commitment to social value and improving outcomes for local communities.
- Flexibility to travel across the region, as this role covers multiple locations.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you'll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we've spent time listening to our employees to build our benefits package; 25 days of annual leave plus bank holidays, with the option to trade for additional leave. EAP Support programme available 24/7, including 6 free counselling sessions. Private medical insurance and life assurance. Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you. Eyecare vouchers to help with glasses or eye care. Online Shopping discounts. Cycle to Work scheme and travel season ticket loan. Long service awards to celebrate your commitment. Salary Finance offering financial education and advice. The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that's help with the application, interview format, or anything else - we're here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us to discuss how we can support you.
If you think you have what it takes, don't delay and apply today - If we receive enough applications, this role may close early.
Locations
Team Manager in Wetherby, Yorkshire employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Wetherby, Yorkshire
✨Tip Number 1
Networking is key! Reach out to people in the industry, especially those who work in similar roles or organisations. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially around improving outcomes for local communities.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired teams and managed performance. Highlight your ability to motivate others and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference.
We think you need these skills to ace Team Manager in Wetherby, Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and working in complex environments. We want to see how your skills align with our mission and the specific requirements of the Team Manager role.
Showcase Your Leadership Style: In your application, share examples of how you've inspired and motivated teams in the past. We love to see candidates who can demonstrate their ability to lead and develop others, especially in challenging settings like custodial environments.
Highlight Your Stakeholder Engagement Skills: Don’t forget to mention your experience in building relationships with stakeholders. We’re looking for someone who can effectively communicate and negotiate with various partners, so give us some solid examples of your successes in this area.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ingeus
✨Know Your Stuff
Before the interview, dive deep into the specifics of the CIAG contract and the role of a Team Manager. Familiarise yourself with the key performance indicators (KPIs) and compliance standards like Matrix and Ofsted. This will show that you’re not just interested in the job, but that you understand the nuances of the sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in complex environments. Think about times when you’ve motivated staff or improved performance. Be ready to discuss your coaching style and how you develop others, as this is crucial for the role.
✨Engage with Stakeholders
Since stakeholder engagement is a big part of this role, come prepared with ideas on how you would build relationships with prison staff and commissioners. Share any past experiences where you’ve successfully collaborated with multiple stakeholders to achieve a common goal.
✨Emphasise Social Value
This position is all about improving outcomes for local communities, so be sure to express your commitment to social value. Share your thoughts on how lived experience can enhance service delivery and how you would champion inclusivity within the team.
