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- Tasks: Support individuals in securing stable accommodation and rebuilding their lives after prison.
- Company: Join a compassionate team dedicated to transforming lives and creating safer communities.
- Benefits: Generous annual leave, private medical insurance, and community volunteering days.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong relationship-building skills and a passion for helping others.
- Other info: Inclusive recruitment process with support available throughout.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £27,783 pa + Benefits
Location: Salford
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it’s possible. That’s where you come in. We’re looking for an Accommodation Advisor to join the team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn’t just about offering advice; it’s about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You’ll mainly be based out of the probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You’ll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don’t provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role. You’ll travel between your local probation offices and may be required to deliver our service in prisons, meeting people where they are, so no day will be the same and the ability to travel is essential.
What You’ll Be Doing:
- Collaborating with key partners: You’ll work alongside probation and other stakeholders to secure housing solutions i.e. local authorities, housing strategy teams and landlords.
- Caseload management: You’ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI’s: You’ll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We’re Looking For:
- Relationship Building: You’re able to connect with people at all levels, engaging with key stakeholders within probation and building relationships with service users in a way that’s genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation. Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we’ve spent time listening to our employees to build our benefits package:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that’s help with the application, interview format, or anything else - we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.
If you think you have what it takes, don’t delay and apply today - If we receive enough applications, this role may close early.
Accommodation Advisor in Salford employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the housing and rehabilitation sectors. Attend local events or workshops where you can meet potential colleagues or mentors. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the organisation and its mission. Understand their approach to rehabilitation and housing support. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to relationship building and caseload management. Use real-life examples to demonstrate your skills and experiences, showing how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to transform lives and create safer communities.
We think you need these skills to ace Accommodation Advisor in Salford
Some tips for your application 🫡
Show Your Compassion: As an Accommodation Advisor, empathy is key. Make sure your application reflects your understanding of the challenges faced by individuals rebuilding their lives. Share any relevant experiences that showcase your compassionate approach.
Highlight Your Organisational Skills: This role involves managing a caseload and keeping track of various administrative tasks. Use your application to demonstrate how you’ve successfully juggled multiple responsibilities in the past. We want to see your time management skills in action!
Emphasise Relationship Building: Building trust with service users and stakeholders is crucial. In your application, mention specific examples where you've successfully built relationships in challenging environments. This will show us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Ingeus
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Advisor inside and out. Familiarise yourself with the challenges faced by individuals rebuilding their lives after prison, and think about how your skills can help them secure stable accommodation. This will show your genuine interest and commitment to the role.
✨Showcase Your Compassion
This role requires a unique blend of compassion and resilience. Be prepared to share examples from your past where you've supported someone in need or navigated a challenging situation. Highlighting your ability to connect with people on a personal level will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
As an Accommodation Advisor, you'll be managing multiple cases simultaneously. During the interview, discuss your time management strategies and how you prioritise tasks. You might even want to mention any tools or methods you use to keep track of your work, as this will illustrate your organisational prowess.
✨Build Relationships
Relationship building is key in this role. Think about how you can demonstrate your ability to engage with various stakeholders, from service users to local authorities. Prepare to discuss any previous experiences where you successfully built rapport and trust, as this will highlight your suitability for the position.
