Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Job Description Accommodation Advisor
Salary: £30,010.60 pa + Benefits
Contract : 12 month FTC - Maternity Leave Cover
Location: Southampton Probation Office
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, its possible. Thats where you come in.
Were looking for an Accommodation Advisor to join the team someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isnt just about offering advice; its about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You will be based from Southampton probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. Youll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we dont provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.
What Youll Be Doing:
Collaborating with key partners: Youll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
Caseload management: Youll manage multiple individuals, balancing their needs while keeping up with all the related admin.
Working to KPIs: Youll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What Were Looking For:
Relationship Building: Youre able to connect with people at all levels, engaging with key stakeholders within prisons and probation. You will build relationships with service users in a way thats genuine, promotes a sense of trust and is non-judgmental.
IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
This role will require flexibility to travel when needed.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation
Additional Information Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer . This should allow sufficient time for all necessary pre-employment clearances to be obtained
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reducereoffending, build stronger communities, and help people realise their potential.
At Ingeus, weve spent time listening to our employees to build our benefits package;
25 days of annual leave plus bank holidays, with the option to trade for additional leave.
EAPSupport programme available 24/7, including 6 free counselling sessions.
Private medical insurance and life assurance .
Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
Eyecarevouchers to help with glasses or eye care.
Online Shopping discounts
Cycle to Work scheme and travel season ticket loan .
Long service awards to celebrate your commitment.
Salary Finance offering financial education and advice.
The opportunity to purchase extra benefits like critical illness cover and dental insurance .
We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustmentswhether thats help with the application, interview format, or anything elsewere here to listen and work with you to find the best approach. xiskglj
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you
If you think you have what it takes,don'tdelay and apply today We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.
Accommodation Advisor in Northam employer: Ingeus
Ingeus is an exceptional employer that prioritises the growth and well-being of its employees while making a significant social impact in Hammersmith. With a strong commitment to inclusivity, a supportive work culture, and opportunities for professional development, Ingeus empowers its Employment Advisors to inspire and transform lives through meaningful employment support. Join us to be part of a team that values your contributions and fosters a positive environment for both staff and participants alike.
