At a Glance
- Tasks: Lead initiatives to improve retention and success of new healthcare practitioners.
- Company: Join Ingeus, a leading human services provider with an inclusive culture.
- Benefits: Competitive salary, performance bonuses, and a comprehensive benefits package.
- Other info: Opportunity for impactful work in a supportive and dynamic environment.
- Why this job: Make a real difference in the careers of new healthcare professionals.
- Qualifications: Experience in healthcare and strong coaching skills required.
The predicted salary is between 40500 - 49500 £ per year.
This job is with Ingeus, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Salary: £44,500 + up to 10% performance bonus paid quarterly and competitive benefits package
The New Entrant Retention Lead is accountable for improving retention and early‐career success of newly appointed healthcare practitioners within a highly regulated healthcare environment.
Working in partnership with operational and clinical managers, Recruitment, Learning & Development, and Clinical Governance, the role leads early‐career retention activity to reduce attrition, improve the new entrant experience, and strengthen management capability.
The postholder acts as a specialist advisor and owner of early‐career retention, using insight, data, and practical interventions to support individuals and managers during the highest‐risk stages of employment, while ensuring full alignment with clinical governance, contractual, and regulatory requirements.
What you'll do
- Lead the design and delivery of an end‐to‐end new entrant retention framework spanning pre‐start, onboarding, training, and early independent practice.
- Identify early attrition risk points for newly qualified and transitioning healthcare practitioners, and implement targeted, evidence‐based retention interventions.
- Act as a senior partner to managers, enabling them to effectively identify disengagement risk, hold retention‐focused conversations, and balance performance, wellbeing, and governance requirements.
- Develop and embed practical manager toolkits, guidance, prompts, and training to support retention of early‐career practitioners.
- Provide expert coaching and advice to managers on managing confidence dips, complexity, and professional identity transition in early practice.
- Lead and coordinate targeted retention interventions for high‐risk individuals and cohorts, working collaboratively with L&D and Clinical Excellence to influence onboarding quality, training delivery, supervision, and feedback models.
- Ensure reasonable adjustments, pastoral support, and wellbeing resources are embedded, accessible, and consistently applied.
- Ensure all retention activity aligns with clinical governance, contractual obligations, professional standards, and regulatory requirements.
- Work with Clinical Governance teams to incorporate learning from complaints, incidents, and early performance concerns into retention improvements.
- Own early‐career retention insight and reporting, including tracking attrition trends, monitoring intervention impact, and highlighting emerging risks for senior and operational leaders.
- Lead continuous improvement activity across the end‐to‐end new entrant journey to improve retention outcomes and practitioner experience.
What we're looking for
- Significant experience working within healthcare, clinical, or similarly regulated environments.
- Strong understanding of early-career challenges faced by newly qualified and transitioning healthcare practitioners.
- Proven ability to influence, support, and coach managers without formal line management authority.
- Demonstrated experience using workforce data, insight, or trend analysis to drive practical, measurable improvement.
- High level of confidence operating within complex governance, quality, and compliance frameworks.
- Excellent coaching, influencing, and stakeholder management skills, with the ability to build credibility at all levels of the organisation.
Desirable Criteria
- Professional clinically based background or substantial experience working in close partnership with clinical professionals.
- Experience in roles focused on retention, wellbeing, workforce transformation, organisational development, or early-career support.
- Knowledge of healthcare education pathways, training models, and professional or regulatory frameworks.
Please note that this vacancy may close earlier than the advertised closing date if a sufficient number of applications are received.
Company Description
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services.
We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.
New Entrant Retention Lead (WCA) in London employer: Ingeus
Ingeus is an exceptional employer that prioritises the growth and well-being of its employees while making a significant social impact in Hammersmith. With a strong commitment to inclusivity, a supportive work culture, and opportunities for professional development, Ingeus empowers its Employment Advisors to inspire and transform lives through meaningful employment support. Join us to be part of a team that values your contributions and fosters a positive environment for both staff and participants alike.
StudySmarter Expert Advice🤫
We think this is how you could land New Entrant Retention Lead (WCA) in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Ingeus.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Ingeus.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Ingeus, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace New Entrant Retention Lead (WCA) in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Ingeus.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Ingeus.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Ingeus. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Ingeus. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Ingeus
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Ingeus’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
