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- Tasks: Coach and mentor frontline staff to boost performance and achieve targets.
- Company: Join Ingeus, a purpose-led organisation driving social change.
- Benefits: Enjoy 25 days leave, private medical insurance, and community volunteering days.
- Why this job: Make a real impact by helping others reach their potential.
- Qualifications: Experience in coaching/mentoring and excellent communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
As a Performance Coach you will work closely with all frontline Employment Advisors to identify and offer performance improvement support through various one to one and group coaching and mentoring interventions to assist frontline staff to achieve set performance targets.
Our Performance Coach will work collaboratively with Business Managers, and Team Leaders to promote development within the required key areas and contract standards.
As our Performance Coach, you will:
- Liaise with the Management Team to understand concerns/issues and to plan performance improvement needs
- Act as a mentor to support best practice interventions to promote desired outcomes.
- Conduct performance observations to establish coaching interventions.
- Coaching, motivating, and assisting frontline staff in a safe, compliant, and ethical manner to achieve goals and performance targets.
- Re-evaluating and consolidating coaching techniques and interventions to ensure effective and positive outcomes.
- Maintaining active communication with all internal stakeholders to ensure required outcomes are being met.
As our Performance Coach, you will have:
- Experience of delivering coaching/mentoring sessions within a varied capacity (individual/small/large groups and face to face, telephone, remotely etc.).
- Proven experience of delivering effective coaching/mentoring sessions.
- Previous experience of excellent achievements within a highly targeted role.
- Excellent verbal and written communications skills with the ability to speak confidently and pitch at the right level.
- Excellent presentation skills in both small and large group settings.
As Ingeus, we’ve spent time listening to our employees to build our benefits package; 25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance Long Service Awards.
Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We’re purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
Please note, if we receive sufficient applications, we may close the advert early.
Performance Coach in Harrow employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Coach in Harrow
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info on the company culture and what they really value in a Performance Coach.
✨Tip Number 2
Prepare for your interview by practising common coaching scenarios. Think about how you would handle different performance issues and be ready to share your strategies. We want to see your coaching style in action!
✨Tip Number 3
Showcase your achievements! Bring examples of how you've helped others reach their targets in previous roles. Numbers speak volumes, so if you can quantify your success, do it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Ingeus.
We think you need these skills to ace Performance Coach in Harrow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your coaching experience and how it aligns with the Performance Coach role. We want to see how your skills can help our frontline Employment Advisors hit those performance targets!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, don’t hold back! Use clear, confident language in your application to demonstrate your ability to pitch at the right level. We love a good communicator!
Highlight Your Coaching Successes: Share specific examples of your past coaching or mentoring achievements. We’re looking for proven results, so let us know how you’ve helped others improve their performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Ingeus!
How to prepare for a job interview at Ingeus
✨Know Your Coaching Techniques
Make sure you brush up on various coaching techniques and interventions. Be ready to discuss specific methods you've used in the past, especially those that led to successful outcomes. This will show your potential employer that you're not just familiar with the theory but have practical experience too.
✨Understand the Company Culture
Familiarise yourself with Ingeus's values and culture. They emphasise dignity and recognition for contributions, so think about how your personal values align with theirs. Prepare examples of how you've contributed positively to a team environment in previous roles.
✨Prepare for Performance Observations
Since the role involves conducting performance observations, be prepared to discuss how you would approach this task. Think about what key indicators you would look for and how you would provide constructive feedback to help staff improve their performance.
✨Practice Your Communication Skills
Given the importance of excellent verbal and written communication skills in this role, practice articulating your thoughts clearly. You might even want to prepare a short presentation on a coaching topic relevant to the job, as this could showcase your presentation skills during the interview.
