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- Tasks: Support individuals rebuilding their lives after a custodial sentence.
- Company: Join a compassionate team dedicated to making a difference in Newcastle.
- Benefits: Enjoy a permanent full-time role with a competitive salary and supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding role.
- Qualifications: Looking for someone with compassion, resilience, and strong organisational skills.
- Other info: This is a unique opportunity to help others and grow personally and professionally.
The predicted salary is between 22783 - 38800 £ per year.
Community Case Worker
Salary: £27,783
Location: Newcastle
Contract: Full Time Fixed Term 12 months
Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, its possible. Were looking for a dedicated Case Worker to join our team – someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn\’t just about offering advice; its about rolling up your sleeves and pro-actively supporting someone on their journey
About the Role:
In this role, you\’ll work in the Ingeus hub, providing one-to-one support to a caseload of participants as they reintegrate into society. As a key member of a dedicated team, youll help individuals overcome barriers, build confidence, take steps towards training or employment and make meaningful steps toward rehabilitation.
This is a demanding yet deeply rewarding role. You\’ll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing-for them and for you.
What You\’ll Be Doing:
- Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth
- Signposting You will refer and encourage participation with Ingeus hub services and other suitable external support to support their rehabilitation.
- Action Planning: You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
- 121 and group interventions: You will see participants individually and in small groups where appropriate.
- Caseload management: You\’ll manage multiple individuals, balancing their needs while keeping up with all the related admin, ensuring nothing falls through the cracks and progress is properly tracked
What We are Looking For:
- Communication Skills: Youll have the ability to engage, motivate, persuade, and listen-building strong connections with those you support.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
- Resilience: This role can be challenging, and results may take time, but you are the kind of person who stays committed and sees things through.
- Travel: Due to the locations covered, we need someone with the willingness to travel
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, youll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, weve spent time listening to our employees to build our benefits package;
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether thats help with the application, interview format, or anything else-were here to listen and work with you to find the best approach.
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you
If you think you have what it takes, don\’t delay and apply today – If we receive enough applications, this role may close early.
Community Case Worker employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Case Worker
✨Tip Number 1
Familiarise yourself with the challenges faced by individuals reintegrating into society after a custodial sentence. Understanding their struggles will help you demonstrate empathy and insight during your interactions with us.
✨Tip Number 2
Highlight any previous experience in social work or community support roles. Be ready to discuss specific examples of how you've helped individuals overcome obstacles, as this will showcase your resilience and organisational skills.
✨Tip Number 3
Prepare to discuss your approach to building relationships with clients. We value flexibility and compassion, so think about how you can convey your ability to adapt to different situations and needs.
✨Tip Number 4
Research our organisation's values and mission. Being able to articulate how your personal values align with ours will demonstrate your commitment to the role and make you stand out as a candidate.
We think you need these skills to ace Community Case Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Community Case Worker position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in case work, social services, or related fields. Use specific examples that demonstrate your compassion, resilience, and organisational skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for supporting individuals rebuilding their lives. Mention why you are drawn to this role and how you can contribute to the team’s mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a Community Case Worker.
How to prepare for a job interview at Ingeus
✨Show Your Compassion
As a Community Case Worker, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated compassion and understanding towards individuals facing challenges.
✨Demonstrate Resilience
This role requires a strong sense of resilience. Think of situations where you faced difficulties and how you overcame them. Highlighting your ability to bounce back will resonate well with the interviewers.
✨Organisational Skills Matter
Being organised is crucial in this position. Come equipped with examples of how you've successfully managed multiple tasks or cases simultaneously. This will showcase your ability to handle the demands of the job.
✨Flexibility is Key
The nature of this role may require you to adapt quickly to changing circumstances. Prepare to discuss times when you've had to be flexible in your approach, whether in work or personal situations.
