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- Tasks: Support individuals in securing stable accommodation and rebuilding their lives.
- Company: Ingeus transforms lives and creates safer communities through rehabilitation support.
- Benefits: Enjoy 25 days leave, private medical insurance, and exclusive discounts.
- Why this job: Make a real impact by helping others while developing your skills in a supportive environment.
- Qualifications: Compassionate individuals with strong relationship-building and administrative skills are encouraged to apply.
- Other info: Experience in housing is a plus; flexible working and travel required.
The predicted salary is between 23000 - 31000 £ per year.
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it's possible. That's where you come in.
We're looking for an Accommodation Advisor to join the team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You'll mainly be based out of the probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You'll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don't provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role. You'll travel between your local probation offices and may be required to deliver our service in prisons, meeting people where they are, so no day will be the same and the ability to travel is essential.
What You'll Be Doing:
- Collaborating with key partners: You'll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
- Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI's: You'll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We're Looking For:
- Relationship Building: You're able to connect with people at all levels, engaging with key stakeholders within probation and building relationships with service users in a way that's genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation.
What We Offer:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Exclusive discounts via Perks at Work.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 Vetting and enhanced DBS check. As we wait for the necessary background checks to be completed, you'll have plenty of opportunities to shadow your colleagues and ask questions.
At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
About Ingeus:
At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process.
We may close the role early if we receive sufficient applications so don't delay.
Interested? If so, please submit your CV. We look forward to receiving your application.
Accommodation Advisor Milton Keynes employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor Milton Keynes
✨Tip Number 1
Familiarise yourself with local housing legislation and resources in Milton Keynes. Understanding the specific challenges individuals face in securing accommodation will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and rehabilitation sectors. Attend local events or workshops to meet potential colleagues and stakeholders, which can give you insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals through challenging situations. This will showcase your compassion and resilience, which are key traits for the Accommodation Advisor role.
✨Tip Number 4
Research Ingeus and their mission to support rehabilitation. Being able to articulate how your values align with theirs will make a strong impression and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Accommodation Advisor Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Accommodation Advisor. Focus on your ability to manage caseloads, build relationships, and demonstrate compassion and resilience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in their rehabilitation journey. Mention specific experiences that demonstrate your understanding of housing needs and your proactive approach.
Highlight Relevant Skills: Emphasise your IT and administrative skills, as well as your ability to keep meticulous records. Mention any experience you have with safeguarding and working with vulnerable individuals.
Showcase Your Relationship-Building Abilities: In your application, provide examples of how you've successfully built relationships with stakeholders or clients in previous roles. This is crucial for the Accommodation Advisor position.
How to prepare for a job interview at Ingeus
✨Show Your Compassion
As an Accommodation Advisor, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations, demonstrating your understanding of their needs and your ability to connect on a personal level.
✨Highlight Your Organisational Skills
This role involves managing multiple cases simultaneously. Discuss your experience with time management and prioritisation, and be ready to explain how you keep track of various tasks and deadlines effectively.
✨Demonstrate Relationship Building
Building trust with service users and stakeholders is crucial. Prepare to talk about your past experiences in fostering relationships, especially in a professional context, and how you approach collaboration with different partners.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've had to make quick decisions or adapt to changing circumstances, and be ready to discuss the outcomes.
